Kelly Toyota of Hamburg

The diagnosis of "Front rotors rusted up on the inside " was completely inappropriate. Especially when coupled with the offer for the custoemr to speak with a sales person. Unfortunately this was inside " was completely inappropriate. Especially when coupled with the offer for the custoemr to speak with a sales person. Unfortunately this was not the first questionable service recommendation. Due to that, we will not be returning to this deealership in the future. More

We were fortunate to have been greeted at the dealership by Raj! He is a very knowledgeable salesman. We currently own a Honda odyssey and were looking at a 2010 Sienna. Raj truly knew the similarity and di by Raj! He is a very knowledgeable salesman. We currently own a Honda odyssey and were looking at a 2010 Sienna. Raj truly knew the similarity and differences between the two brands, including model and year! Raj has a no pressure approach to selling. We had absolutely zero pressure to buy! Raj would answer all of our questions, in addition to offering insight into our decision! Once we decided to buy, Raj was very helpful and informative with the volume of paper work needed. He kept us informed as to what was happening at every step of the buying process! The entire process was quite pleasant! We would recommend the potential Toyota buyer to stop in to Freedom Toyota Hamburg and ask for Raj Majumdar ! More

I had preveiously purchased a vehicle here at this dealership without incident. I wanted to trade in the same car to upgrade to a Toyota Camary. Its has been a year later. My credit is only fair and w dealership without incident. I wanted to trade in the same car to upgrade to a Toyota Camary. Its has been a year later. My credit is only fair and was not aware that I wasn't approved for a loan. My warrenty has now ended. More

I am new to the car buying world and came to the dealership with anxiety and aprehension. Kathy was amazing negotiating a great deal for me that would fit my budget. Being a soon to be new parent th dealership with anxiety and aprehension. Kathy was amazing negotiating a great deal for me that would fit my budget. Being a soon to be new parent this means more to me than anything. She was incredibly polite and courteous to not only me but my family as well. She made us feel like a priority. She paired me with a great sales consultant Brian. He took care to answer any questions we had and was not pushy or overbearing. He understood my budget and made sure he pointed out all of the great cars. He was a wealth of knowledge when it came to the different features and functions of each car. I left there with a great car that will benefit my soon expanding family, and a great experience. I will highly reccomend this dealership to anyone looking for a new car. More

The entire buying experience was a pleasure from beginning to end. In our first visit we came away without a purchase but that was not due to the Larry's lack of involvement, I was not ready to make beginning to end. In our first visit we came away without a purchase but that was not due to the Larry's lack of involvement, I was not ready to make the commitment of a new vehicle. I received emails from Larry and a phone call to see if there was something he had not done to meet my needs and concerns. I did not feel I was being pressured and I never did. I expressed what I needed to Larry and he went to bat for me and provided me with what I needed to feel comfortable about the purchase. Thank you. Ron Dietrich More

we own two Prius' This team in Hamburg have been we own two Prius' This team in Hamburg have been extremely consistent and professional in serving both cars. Today's problem was minor and was fix we own two Prius' This team in Hamburg have been extremely consistent and professional in serving both cars. Today's problem was minor and was fixed immediately even though I did not have an appointment. A headlamp had blown out and was replaced.It was very important to me that my wife not drive with just one headlamp as we live in farm country with no street lights on these country roads and deer running from cornfield to cornfield at night. More

Freedom Toyota's salesman Brian Saxon was very friendly. He explained everything very thoroughly & there were no "surprises". In past experiences with other car salesmen I could see the pitch coming a mile He explained everything very thoroughly & there were no "surprises". In past experiences with other car salesmen I could see the pitch coming a mile away. But Brian is different, he wasn't fake & didn't try to sugar coat or sway us in any way. We appreciated his time & would highly recommend any of our friends or family to just stop by & check out the amazing selection of cars they have and possibly say hello to Brian! As we have no doubt they will have just as a positive experience as we did. The whole Freedom family is a well run dealership that knows how to work with people. More

My husband and I was on our way to Georgia and our car began to overheat. on our second attempt to have the car fixed we drove into Freedom Toyota. From the beginning Trish was very welcoming and polite. began to overheat. on our second attempt to have the car fixed we drove into Freedom Toyota. From the beginning Trish was very welcoming and polite. The car was immediately taken in for diagnosis and the work began. She was informative and pleasant and gave us updated information every step of the way. The car wasn't ready the same day so she got us a good deal on hotel accommodations, courtesy movie tickets and a loaner car. The next morning the car was washed, the charges was more reasonable than I thought it could have been and we got to Georgia with no further issues. I would recommend this dealership to anyone and Trish was the person that made it all happen More