Kelly Toyota of Hamburg
Hamburg, PA
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1,354 Reviews of Kelly Toyota of Hamburg
Doug was one of the best dealers I have worked with. I enjoyed his company and he had an answer for ever question I had. He took very good care of me and his friendliness was outstanding. Not only will I enjoyed his company and he had an answer for ever question I had. He took very good care of me and his friendliness was outstanding. Not only will I be recommending Freedom Toyota to people but I will highly recommend they request Doug Murphy to assist them. More
Both Nicki & Ashley were very instrumental in getting my vehicle in for an appointment and making sure that the repair was done right. It does look better on this dealership when you feel (the customer) my vehicle in for an appointment and making sure that the repair was done right. It does look better on this dealership when you feel (the customer) that the service employees care about the customer and that their vehicle is operating as it is supposed to. These two employees and the parts department, which had to get the replacement parts and the tech who did the work should be commended on their loyalty to the Toyota brand and their customer satisfaction. More
My daughter was interested in buying a Toyota Prius and was afraid that she would be taken advantage of as a single woman. This couldn't be further from the truth. Donny treated my daughter and myself with was afraid that she would be taken advantage of as a single woman. This couldn't be further from the truth. Donny treated my daughter and myself with respect and was very knowledgeable with all of the technical questions that we asked. He was extremely patient and took the time to explain everything. I would definitely recommend this dealership. r More
Both ladies where very helpful in making the appointment to meet my needs. Erin greeted me upon my entering the sevice bay and went over the paper work explaining what work was to be preformed on my car and to meet my needs. Erin greeted me upon my entering the sevice bay and went over the paper work explaining what work was to be preformed on my car and asked if I had any other issues I might have. Erin took my keys and asked if I was staying or if I needed a ride to go somewhere. Erin showed me the waiting area and said if I needed anything to see her . Ashley came out later and asked me into the service area. She introduce me to Bob the Tech and explained to me some problems my car had, and recomended what was need to fiix them. All three people were very nice and pleasent. When my car was finished , Erin called me into the service area again and said my car was done and showed me to the checkout counter, and introduce me to Annie. Erin then gave me her card and said if I have any problems give her a call. Annie was very nice ,and offered me a cookie for the road. I shall return again. More
Everyone I dealt with was very nice and helpful. The process was very simple I had no issues. Since it was a complimentary check up, price was excellent. I will never give all 5's because there is alway process was very simple I had no issues. Since it was a complimentary check up, price was excellent. I will never give all 5's because there is always room for improvement. Thank you for your service! More
I have leased two cars from this dealership. Both times they were very helpful. Toyota financial made it very easy for me to work out an arrangement with my first lease since my finances has been low at they were very helpful. Toyota financial made it very easy for me to work out an arrangement with my first lease since my finances has been low at the time. More
Very friendly, courteous, and easy to communicate with. She would be an asset to any organization for professionalism and courteousness regarding her job. She provided us with transportation to the strip m She would be an asset to any organization for professionalism and courteousness regarding her job. She provided us with transportation to the strip mall, so we could do some shopping, while our vehicle was being serviced. More
Dougy Morphy was a great sales person helped me find the perfect car for me and my family he got us a payment we could afford. If you ever need help finding a car he is the person to go to thanks Doug perfect car for me and my family he got us a payment we could afford. If you ever need help finding a car he is the person to go to thanks Doug More
Erin was excellent! She listened to my concerns and made recommendations to help solve my service issues. Nice job, Erin! I'll definitely recommend FreedomToyota to friends and business associates! recommendations to help solve my service issues. Nice job, Erin! I'll definitely recommend FreedomToyota to friends and business associates! More
From the moment I stepped out of my car I was greeted with the utmost respect from Doug Murphy. He didn't pressure me into purchasing or leasing a vehicle. He listened to what I wanted and did whatever h with the utmost respect from Doug Murphy. He didn't pressure me into purchasing or leasing a vehicle. He listened to what I wanted and did whatever he could to meet my needs. In the end I purchased a new car for less money than I expected and I could not have been more satisfied. More