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Kelly Nissan of Woburn - Service Center

Woburn, MA

4.0
411 Reviews

411 Reviews of Kelly Nissan of Woburn - Service Center

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August 26, 2023

Always great service and friendly staff. That is why I have been coming to this dealership for the last ten years. More

by marlycharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

I highly recommend Kelly Nissan to my friends and family. The service department are always very accommodating in helping me get an appointment around my very schedule which is always helpful. I just want to More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Sicari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Very pleased with my experience from Kelly Nissan from scheduling and being helped by Brianna in the service department to the service vice provided. Would highly recommend More

by Mike E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Professional, knowledgeable. Always very helpful, friendly. Gets the right part at the right time,great service More

by bmiller5840
Recommend Dealer
Yes
Employees Worked With
Chris Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Kelly Nissan of Woburn responded

We love to hear that, bmiller5840! It is great that you had the opportunity to work with Chris and that he made sure everything ran so smoothly! Thank you so much for sharing this with us!

June 29, 2023

They always have time to atleast look at my car to see what's wrong. They might not have the parts so ill have to come back. But if it's in stock I usually get it back quickly. More

by Della53
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shawn Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Teyssedou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

Always treated very nice and the work done on my vehicle is timely and fairly priced More

by Drake167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Delmolino
April 02, 2023

Very professional and great service. People polite and willing to help and provide advice for the customer More

by himadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

Dealing with Jesus was a true pleasure. It was almost ok to spend money. What ever you do dont lose him. More

by ccbarda@ yahoo.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, did not get his last name.
December 19, 2022

Dan Sicari is a terrible salesman and Kelly Nissan is a joke. Only care about you when your buying the car and then all customer service goes out the window. My wife and I bought a used Ford Eco Sport an More

by goguen1974
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vitale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sicari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phi Phi Hoang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : London Benti
Dec 20, 2022 -

Kelly Nissan of Woburn responded

Mr. Gao, unfortunately we were not able to initially duplicate the issue that you are experiencing which is why we offered to take the vehicle for you, to our Kelly Ford location for a second opinion. We also offered a loaner vehicle to use in the meantime and you agreed that was acceptable when we last spoke on the phone. I also explained that we would do whatever is possible to assist you in this matter. If something has changed, please reach out to me at your earliest convenience at 781-835-3500. Thank you, Steve Vitale

November 24, 2022

got the job done. suggested some parts that were indeed necessary but also some that weren’t… More

by john doe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jesus alvarez