Kelly INFINITI

Great experience I had multiple reasons for this apt.I needed brakes, a 30,000 mile check, and work to be done in the body shop. I was kept up to date on its progress I had multiple reasons for this apt.I needed brakes, a 30,000 mile check, and work to be done in the body shop. I was kept up to date on its progress by Abby. She pays attention to all the details. Cindy sits at customer service and she is always pleasant and helpful. I am very happy with my experience. More

Great service, great work, fantastic people Every time I walk through the door at Kelly Infiniti I am greeted by a team of tremendous professionals. The work done is fantastic, the service grea Every time I walk through the door at Kelly Infiniti I am greeted by a team of tremendous professionals. The work done is fantastic, the service great and done by a group of top notch dedicated professionals who always have a smile on their face. More

Amazing service all around a 10! The best service I have ever had via a car dealership Amazing service This part of the survey is annoying though no one wants all around a 10! The best service I have ever had via a car dealership Amazing service This part of the survey is annoying though no one wants to write an essay.......don't make it a 25 word minimum, what a pain. More

Service David Patillo made it incredibly easy when dropping off my car for service. I just pulled into the service bay and explained what I needed, left a con David Patillo made it incredibly easy when dropping off my car for service. I just pulled into the service bay and explained what I needed, left a contact number and that was it. The process for service has improved greatly over the years. Maria Capiano was extremely friendly and helpful when I arrived to pick up my vehicle. More

Job well done Went in for my oil change and had great service. My service consultant Abby was great and went through everything with me. I will be sure to return to Went in for my oil change and had great service. My service consultant Abby was great and went through everything with me. I will be sure to return to Kelly Infiniti for any of my car service needs. More

Great Adam was great and help me feel good since it was my first time he gave me tour of the place and explain to me how does service deparment treat there Adam was great and help me feel good since it was my first time he gave me tour of the place and explain to me how does service deparment treat there customer More

Tire pressure check up. I found one of my wheels always shows low pressure sign, and brought to Kelly Infiniti dealer ship. They immediately found the tire has a nail in the I found one of my wheels always shows low pressure sign, and brought to Kelly Infiniti dealer ship. They immediately found the tire has a nail in the tread of the tire and repaired it. More

Infiniti Service on 9-10-15 Jeff Mitchell did an excellent job of scheduling my service appointment, communicating with me very well while the car was being serviced, and making Jeff Mitchell did an excellent job of scheduling my service appointment, communicating with me very well while the car was being serviced, and making sure that my costs resulting from the services needed remained as reasonable as possible. He really did a first rate job. More

Transmission problems I have experienced transmission problems since I first leased my jx35. Recently I discussed the problem with the service representative Jeff Mitchell I have experienced transmission problems since I first leased my jx35. Recently I discussed the problem with the service representative Jeff Mitchell and after a complete inspection of the transmission I was called and Jeff told me that the transmission would require a replacement. He then arranged for a loaner at that time and kept me advised of the progress of the replacement. When he called me to tell me that the work was completed he was very apologetic of the inconvenience that I had experienced and thanked me for my patience. This is one of the examples that I continue to receive at Kelly and why I hope to remain a customer in the future. More

Jeff Mitchell - Service Consultant is great to work with !!! Service Consultant Jeff Mitchell provides service you expect but often do NOT receive at other dealerships. Great customer service, attentive to detai Service Consultant Jeff Mitchell provides service you expect but often do NOT receive at other dealerships. Great customer service, attentive to detail and calls with service updates when promised. More