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Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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find the right salesman The first discussion was not helpful but once I was able to work with Cate and Chris everything became easy. A fair price was given from the beginni The first discussion was not helpful but once I was able to work with Cate and Chris everything became easy. A fair price was given from the beginning. More
Very cooperative and understanding I appreciate all the help from Abby Finch. She was very helpful and friendly. She explained everything in detail and was very prompt in responding to I appreciate all the help from Abby Finch. She was very helpful and friendly. She explained everything in detail and was very prompt in responding to emails as well. I definitely recommed her. Thanks! More
Professional and friendly. Very friendly and accommodating people. I do wish they wouldn't immediately give you this tire diagnostics report almost before you walk away from th Very friendly and accommodating people. I do wish they wouldn't immediately give you this tire diagnostics report almost before you walk away from the vehicle and totally separate from the overall vehicle evaluation- comes across as too "salesy" or pushy - trying to get you to pay for tier rotation or new tires right out of the shoot. Good information to have but not sure why they feel you have to have this information before anything else? More
Fast, great waiting room, excellent customer service Jeff went above and beyond to keep me updated. It was an oil change and also there was a low pressure warning on my tire. They brought the screw in Jeff went above and beyond to keep me updated. It was an oil change and also there was a low pressure warning on my tire. They brought the screw in from my tire, repaired it, and it only cost $29 to patch. The donuts in the waiting room are a major plus too. More
Thank you! I would like to Thank Dave Petillo for all the help during my visit at Kelly Infiniti. Dave was very knowledgeable and very helpful through the e I would like to Thank Dave Petillo for all the help during my visit at Kelly Infiniti. Dave was very knowledgeable and very helpful through the entire process, very professional and kept me updated at all times! Thanks Dave. More
great service Jeff was friendly, knowledgeable and very helpful! He helped me determine and prioritize maintenance to be performed on my car. A loaner was provide Jeff was friendly, knowledgeable and very helpful! He helped me determine and prioritize maintenance to be performed on my car. A loaner was provided and my car was done in less than 24 hours. More
Adam was extremely attentive. I was so happy to go in, be advised of needed work, and have all happen in under the estimated timer. Adam was awesome!!! He worked hard to get everyt I was so happy to go in, be advised of needed work, and have all happen in under the estimated timer. Adam was awesome!!! He worked hard to get everything donein a timely manner. Came out to explain all that had been done and was just a great guy! GIVE HIM A BIG RAISE!!!!! Also the women behind the desk were wonderful and very friendly! More
Service visit was easy and non eventful. This is a good. When having the car serviced, I like to do it when I have and opening in my schedule. Being able to drop in and get service quickly is a real plus in When having the car serviced, I like to do it when I have and opening in my schedule. Being able to drop in and get service quickly is a real plus in my busy schedule. Professional, friendly and there when I need them. Works for me! More
Oil Change This is my 3rd oil change at Infiniti and the the best experience so far. Adam immediately greeted me upon driving into the garage and completed the o This is my 3rd oil change at Infiniti and the the best experience so far. Adam immediately greeted me upon driving into the garage and completed the oil change within the 1 hour that he promised. More
30K service Jeff was very professional and courteous. He had my car ready on time and my car looked great! It was wonderful to get a loaner car. Jeff was very professional and courteous. He had my car ready on time and my car looked great! It was wonderful to get a loaner car. More