Kelly INFINITI

Oil change Always a good experience at Kelly Infiniti. Service and sales staff cannot do enough for you. They always want to make you feel comfortable. 5 star se Always a good experience at Kelly Infiniti. Service and sales staff cannot do enough for you. They always want to make you feel comfortable. 5 star service More

Satisfaction i was truly happy about this express service. I can come in anytime without making appointment but what i would expecting more that they could open la i was truly happy about this express service. I can come in anytime without making appointment but what i would expecting more that they could open later than 4PM during a week and weekend. More

Unbelievable customer service I wanted to write a quick summary of my recent experience with Kelly. I had recently brought my car in for a quick service appointment and realized it I wanted to write a quick summary of my recent experience with Kelly. I had recently brought my car in for a quick service appointment and realized it needed much more care. I was working closely with Abby and she pointed out several items that needed to be addressed. Since I was already at the dealership, it would have been difficult (based upon my schedule) to leave and come back for another appointment on another day. Abby was amazing! She was able to get me a loaner car and scheduled my service for Monday. Later that day (Saturday), I received a call from Abby saying that my service was completed and I could pick up my car later Saturday or Sunday - based upon my availability. Being in a service business, I can't say enough about Abby and her attention to detail. She took a very challenging situation and made me feel at ease. She is/was a solutions provider! Thank you so much to Abby (and the techs) at Kelly. You really did "make it easy". Thank you so much. -Mark More

Very attentive and friendly service The problem was diagnosed quickly and explained to me very well. The estimated time requirement to complete the repair was accurate. I greatly appreci The problem was diagnosed quickly and explained to me very well. The estimated time requirement to complete the repair was accurate. I greatly appreciated the free loaner vehicle. Victor and Adam were very friendly and considerate. More

Great service My first experience with non-scheduled service, I was a little apprehensive about time spent (lost) at the dealership waiting for a routine oil change My first experience with non-scheduled service, I was a little apprehensive about time spent (lost) at the dealership waiting for a routine oil change. Unfounded fears...drove right up, car was whisked away...jumped on wifi and kept working...service done before I expected (couldn't finish emails). Great job Victor & team, thanks. More

Just the best Waiting for my oil change can't be more fun ! Awesome people, great customer service and fast service. Love the fact that my car gets back to me cl Waiting for my oil change can't be more fun ! Awesome people, great customer service and fast service. Love the fact that my car gets back to me clean Love the coffe and snack bar More

Informative, honest and fast All issues were throughly inpected and options for resolution were presented in laymen terms without unnecessary sales pressure. Service was performed All issues were throughly inpected and options for resolution were presented in laymen terms without unnecessary sales pressure. Service was performed in a couple hours and I was provided a private area to work in while I waited. More

Good services When ever I bring my car in I feel like I am the only coustomer. People in the dealership make sure I am taken care of. When ever I bring my car in I feel like I am the only coustomer. People in the dealership make sure I am taken care of. More

Excellent walk-in service No problem adding unexpected alignment to oil change. I appreciate very much the "quiet room" when I wait for service at Kelly Infiniti. Great idea! No problem adding unexpected alignment to oil change. I appreciate very much the "quiet room" when I wait for service at Kelly Infiniti. Great idea! More

Excellent Experience Great dealership with top-notch Service department. They have gone out of their way to help me numerous times. Made my life much easier at times! Great dealership with top-notch Service department. They have gone out of their way to help me numerous times. Made my life much easier at times! More