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Kelly INFINITI

Danvers, MA

4.9
1,383 Reviews

155 Andover Street

Danvers, MA

01923

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Showing 1,383 reviews

October 16, 2026

Friendly and professional. Local. Convenient. Fast. Small selection of vehicles. On-site car parts. Waiting area should have outlets for chargers. More

by jccolonpolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Oct 16, 2026 -

Kelly INFINITI responded

Thank you so much! We’re glad you found our team friendly, professional, and efficient, and that our convenient location made your visit easier. We appreciate your comments regarding our vehicle selection and waiting area amenities, including the availability of charging outlets. Customer feedback helps us identify opportunities to improve, and we thank you for choosing Kelly INFINITI!

October 15, 2026

It is always a pleasure to work with Kelly Infiniti. This is my third transaction with them. More

by Jgallo1621
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Sergey Grebenchuk, Cong Truong, Nick Gird, Matheus Neves
Oct 16, 2026 -

Kelly INFINITI responded

Thank you! We’re honored to have been part of your third transaction with us and are glad each experience has been a pleasure. Building lasting relationships with our customers is important to us, and we truly appreciate your loyalty. We look forward to working with you again in the future!

October 12, 2026

Mike was a great sales rep, happy with our experience, relaxing, nice dealership with great coffee. More

by tsasso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola, Eric Alterio, Cong Truong, Mike Magulas
Oct 13, 2026 -

Kelly INFINITI responded

Thank you so much! We’re glad Mike made your visit enjoyable and that you felt comfortable throughout the process. It’s great to hear you appreciated our relaxed atmosphere and coffee, too! We’ll be sure to share your kind words with Mike. Thank you for choosing Kelly INFINITI, and we hope you enjoy your new vehicle!

October 12, 2026

This Infiniti dealership is easy to get to for me and when I arrived there yesterday to have my car serviced Michael was right away to help me to take care of my car More

by Josette St Linger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Maria Capano
Oct 12, 2026 -

Kelly INFINITI responded

Thank you, Josette! We’re glad our convenient location made your visit easy and that Michael was ready to assist you as soon as you arrived. Providing prompt, attentive service is important to us, and we appreciate you choosing Kelly INFINITI for your vehicle’s maintenance. We look forward to seeing you again!

October 10, 2026

Javien Delgado was my service advisor. He was very informative and patiently explains what service will be needed and the service package that I bought. Thank you Javien. More

by Jay F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Oct 12, 2026 -

Kelly INFINITI responded

Thanks, Jay! We’re glad Javien took the time to explain your service needs and the details of your service package clearly and patiently. Keeping our customers informed and comfortable with their vehicle’s care is a priority, and we’ll be sure to share your appreciation with Javien. Thank you for choosing Kelly INFINITI!

October 09, 2026

Very pleasant and willing to work with me to get the right car at the right numbers. More

by lindsay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Pena
Oct 12, 2026 -

Kelly INFINITI responded

Thank you, Lindsay! We’re glad our team made the process pleasant and worked with you to find the right vehicle at numbers that fit your needs. Providing a comfortable, customer-focused buying experience is important to us. Thank you for choosing Kelly INFINITI, and we hope you enjoy your new vehicle!

October 09, 2026

Kind, caring, professional staff. I trust Nick when he advises me of possible issues with our car. I really liked their new video explaining, item by item, which items passed and pr More

by designpartnership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I could only rate people I have had experience speaking with. , Lisa Avola, Maria Capano, Jasmine Hernandez, Nick Gird
Oct 09, 2026 -

Kelly INFINITI responded

Thank you, Kathy and Angelo! We’re grateful for your trust in our team and are pleased to hear that Nick, Maria, Jasmine, and everyone in our service department continue to provide the attentive, professional care you deserve. We’re glad you find our video inspections, upfront estimates, and valet loaner service helpful in keeping you informed and making maintenance convenient. We’ll be sure to share your kind words with Cooper, Jeff, our technicians, and the entire team. Knowing you feel confident and safe driving your QX60 means so much to us. Thank you for being part of the Kelly INFINITI family and for allowing us to care for your vehicle!

October 09, 2026

The service the fast and accurate with a detailed explanation of what needed to be done More

by denosdemakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montealegre
Oct 09, 2026 -

Kelly INFINITI responded

Thank you so much! We’re glad our service team provided fast, accurate service and clearly explained the work your vehicle needed. Keeping our customers informed is a priority, and we appreciate you choosing Kelly INFINITI. We look forward to assisting you again at your next service visit!

October 08, 2026

Wonder sales and service workers. Highly recommend! Mike Magulas in sale and javien in service are the best! More

by jriggio83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Oct 08, 2026 -

Kelly INFINITI responded

Thank you! We’re glad to hear you had such a positive experience with both our sales and service teams. We’ll be sure to share your praise with Mike and Javien. We really appreciate your continued trust in Kelly INFINITI!

October 08, 2026

Professional, qualified staff, very knowledgeable. I trust them with my vehicle. Technicians take pride in their work. More

by dollyteach2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike/Service, Maria Capano, Jasmine Hernandez, Nick Gird
Oct 08, 2026 -

Kelly INFINITI responded

Thank you, Dolly! We’re glad to hear our knowledgeable and professional team has earned your trust. Our technicians take great pride in their work, and we appreciate you recognizing their commitment to providing quality service. Thank you for trusting Kelly INFINITI with your vehicle!