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Kelly INFINITI

Danvers, MA

4.8
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,077 reviews

September 15, 2021

Great employees. Experience was great super easy no effort! Thanks everyone at Infiniti your awesome!!! More

by Gabby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Simard
Sep 15, 2021 -

Kelly INFINITI responded

Wow thank you, Gabby! We are happy to know that you had the opportunity to work with Rob, Josh, and Cong and that they were all so helpful! It's great that you had such an awesome experience and that everything ran so smoothly. We really appreciate your support, Gabby!

September 03, 2021

Deandre showed me the cars I wanted, negotiated a fair price and got me out the door with my new car in the same day. It was a good experience and Deandre and his team deserve a lot of credit for it. More

by bbedard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants, DeAndrae Coke
Sep 13, 2021 -

Kelly INFINITI responded

Hey that is great to hear! We're glad that you had the opportunity to work alongside DeAndrae and that he made sure you had a great experience. We really appreciate you taking the time to share this with us! We will be sure to pass this along to DeAndrae and the rest of the team!

August 31, 2021

Went in to take pictures for their website their lot manager is awesome and knows exactly what’s going on with each vehicle helped me take photos of what needed to be done and followed up on cars he tho More

by Chrisharrington1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Grebenchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Kelly INFINITI responded

Hey Chris! We wanted to reach out and say thank you for taking the time to share this with us! It's great that you had the opportunity to work with Sergey and that he was incredibly helpful. It means a lot to us knowing that you had such a great experience! Again, thank you, Chris! Please feel free to reach out if you have any questions!

August 30, 2021

This was one of the best car buying experiences I’ve ever had. Josh and the team were extremely patient and understanding of my questions. At no point did I ever feel pressured to make a decision I was not 1 More

by SyntheticBio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Aug 30, 2021 -

Kelly INFINITI responded

Wow thank you! It is great to know that you had the opportunity to work with Josh and that he took excellent care of you! We're glad that he made sure all your questions were answered and that everything ran smoothly! On behalf of Josh, Lisa, Roman, and Cong, thank you! We really appreciate your recommendation! Please feel free to reach out if there is anything else we can do for you!

August 29, 2021

I recently had a huge issues with my car. It was a gasket leak inside of the engine. Thanks Pete for dealing with my warranty company and getting them to approve all the repairs. More

by Senad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Delrosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Jervinis
Aug 30, 2021 -

Kelly INFINITI responded

We are happy to know that everything worked out, Senad! It is great that both John and Pete made sure everything ran smoothly and that your warranty company approved the repairs! Thank you, Senad, for taking the time to share this with us!

August 17, 2021

Buying this Infiniti was a happy experience indeed. Sonlly was, in my opinion, the perfect salesman. My husband knows about buying cars: I am not a "car person". But Sonlly included me in the discussio More

by carolyn shohet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonlly Pena
Aug 17, 2021 -

Kelly INFINITI responded

Hey Carolyn! First, we would like to say thank you for taking the time to share this thoughtful review with us! Second, we are happy to know that you had the opportunity to work with Sonlly and that he took excellent care of you and your husband! It is great that he made sure everything ran smoothly and that you and your husband had a 5-star experience! Again, thank you, Carolyn! Enjoy your INFINITI!

August 14, 2021

This is my 6th or 7th car from Kelly infinity. They are such a pleasure to deal with. They make buying a car enjoyable. Josh was my salesman and he was great! More

by robinlmercer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

robinlmercer responded

Thank you

Aug 16, 2021 -

Kelly INFINITI responded

Your loyalty and dedication certainly mean a lot to us, Robin! We are happy to know that you had the opportunity to work with Josh and that he helped make entire car-buying experience such a positive one! Please feel free to reach out if there is anything else we can do you for you! Thank you, Robin!

August 07, 2021

All I have to say is...GO SEE DEANDRAE COKE!!! He made my buying experience one like no other. I went to Kelly Infiniti in Danvers Mass and he came out to great me, I told him exactly what I was looking for More

by Golden82711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAndrae Coke
Aug 10, 2021 -

Kelly INFINITI responded

Wow this really means a lot to us, Golden82711! We are so glad that you had the opportunity to work with DeAndrae and that he made the entire experience so pleasant! It is great that in addition to providing an experience like no other, DeAndrae also made sure he found exactly what you were looking for. Congratulations on your new truck! We will be sure to pass this along to DeAndrae!

Aug 10, 2021 -

Golden82711 responded

Awesome!!! Great guy!!! My daughter will be going ro see him soon!!!!

August 02, 2021

Didn’t offer a warranty No second keyNo manualsPhoned Didn’t offer a warranty No second key No manuals Phoned Five minutes before signing of papers for information not requested earlier considering I More

by Ginnathoma030
Friendliness
Recommend Dealer
No
Employees Worked With
Josh Figueiredo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Aug 10, 2021 -

Kelly INFINITI responded

Hi Ginna, we are sorry to learn about this - please feel free to reach out to us directly at 978-774-1000 so we can look into this further. Thank you!

August 01, 2021

DeAndrae Coke is very professional and knowledgeable. He exceeded my expectations in finding the right replacement car for me. Highly recommend asking for DeAndrae when looking for your next ride. More

by wendyhadley1
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debra Pimental, Roman Babayants, DeAndrae Coke
Aug 05, 2021 -

Kelly INFINITI responded

So kind of you to say about DeAndrae Wendy, thank you! Congratulations on your purchase, we are very much honored that you allowed us to work with you for your replacement vehicle. And thank you for taking a moment out of your busy day to share with us and others your experience recently at our dealership. Please know we are here for you if you need anything at all. Take care Wendy!

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