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Kelly INFINITI

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.9
1,189 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,189 reviews

March 13, 2026

We had a great experience. Junior was our salesmen and did an excellent job. Very knowledgeable and a valuable member to the Infiniti team. Happy on our new purchase. More

by kathleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Kelly INFINITI responded

Thank you, Kathleen! We’re thrilled to hear you had a great experience and that Junior provided such knowledgeable and helpful service throughout the process. He truly is a valuable member of our team, and we’ll be sure to share your kind words with him. Congratulations on your new purchase, and thank you for choosing Kelly INFINITI!

March 13, 2026

I was extremely pleased with my experience with Kelly Infiniti.. the second I walked in the door I was greeted and led to my salesman. My vehicle purchase went smooth and they were very easy to work with More

by Robdouyotas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Magulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Kelly INFINITI responded

Thank you so much, Rob! We’re so glad to hear that you felt welcomed right from the moment you walked in and that your vehicle purchase was smooth and easy. Our team works hard to make the process comfortable and straightforward, and it’s wonderful to know that came through during your visit. Thank you for choosing Kelly INFINITI, and we hope you enjoy your new vehicle!

Mar 16, 2026 -

Robdouyotas responded

Thank you

March 04, 2026

Excellent dealership to work with, I worked with junior pena throughout the process he was very helpful and knowledgeable throughout highly recommend this dealer. More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Kelly INFINITI responded

Thank you, Michael! We're so glad to hear you had an excellent experience working with Junior. Providing helpful, knowledgeable service throughout the entire process is exactly what our team strives for. We truly appreciate your recommendation and thank you for choosing Kelly INFINITI. Enjoy your vehicle, and we look forward to assisting you again in the future!

March 03, 2026

Sales (Matteus Neves), Service and vehicles are top notch. I would have given 5 stars, but the details of our extended warranty package were not explained to us in in full (shame on us for not asking More

by Rblt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matheus Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Figueiredo
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Mar 04, 2026 -

Kelly INFINITI responded

Thank you for sharing this with us! We’re so glad to hear that you found our Sales team, Service department, and vehicles to be top notch — and we truly appreciate your kind words about Matteus. We also sincerely appreciate your honest feedback regarding the extended warranty explanation. Clear and thorough communication is extremely important to us, and we’re sorry to hear that you felt the details could have been handled better. Your input helps us improve, and we’ll certainly use it as an opportunity to ensure everything is explained as clearly and completely as possible moving forward. If you would ever like to review your coverage in more detail, we’d be more than happy to go over it with you. Thank you again for your business and for giving us the opportunity to earn your trust.

Mar 04, 2026 -

Rblt responded

Quite frankly it’s partially my fault for not asking the right questions, but we had been there for hours even after opting to pick up the car the next day. The final step in the process was to meet with Josh to discuss extending the warranty. We waited about another 20-30 minutes before he was available, and by that time we were about done. He was great explaining what the coverages he was recommending did, but never gave us line item prices (they may have been in the fine print, I don’t know). We shuffled around several papers for signatures, and we left. When I read some of the details Monday evening I was angry with myself. I mean Simonizing sounds like a good idea, but for almost $1000? And tire/rim protection is a good idea - but for over $2100? I would not have agreed to those add ons if I had known the actual costs. Shame on me. Can I do anything about these charges now? Thank you, RL.

March 02, 2026

This is the second time purchasing from Kelly Infiniti and I'm always pleased with the overall service the dealership and their team provides. Our sales rep, Mike, was awesome! He was patient and unders More

by Heather T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergey Grebenchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Magulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Figueiredo
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Mar 02, 2026 -

Kelly INFINITI responded

Thank you so much, Heather! We’re truly honored that you chose Kelly INFINITI again and that Mike, Sergey, and Josh were able to make your experience smooth, respectful, and enjoyable from start to finish. It means a lot to hear that you never felt rushed and that our team took the time to listen, explain, and walk through everything with you carefully — that’s exactly the experience we strive to deliver. We’ll be sure to pass along your kind words to Mike and the team. We truly appreciate your trust and recommendation and look forward to serving you again for many years to come!

February 27, 2026

Very friendly dealership salesman was very informative and 100% not pushy Definitely would buy here again More

by epiment84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matheus Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Figueiredo
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Mar 02, 2026 -

Kelly INFINITI responded

Thank you for your awesome feedback! We’re so glad to hear that our team provided a friendly, informative, and pressure-free experience — that’s exactly how we strive to treat every customer. We truly appreciate your trust and your willingness to return in the future. Congratulations on your vehicle, and we look forward to working with you again at Kelly INFINITI!

February 21, 2026

Easiest car buying experience we have had! The staff was great! Mike our salesman was awesome. More

by srielly2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Fecteau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matheus Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Veth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Magulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn DeSouza, Gino Drigotas
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Feb 24, 2026 -

Kelly INFINITI responded

Thank you so much for the great review! We’re thrilled to hear this was the easiest car buying experience you’ve had—that’s exactly what we aim for. Mike will be so happy to know you appreciated working with him! We’re proud of our team and grateful you chose Kelly INFINITI. Enjoy your new vehicle, and we look forward to seeing you again down the road!

February 19, 2026

Sales & finance process was a breeze and not intimidating at all. Matheus, my salesperson was wonderful. I chose the "boutique' dealer for a reason and glad I did. More

by tmosson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matheus Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2026 -

Kelly INFINITI responded

Thank you so much for your thoughtful review! We’re thrilled to hear that your sales and finance experience was smooth and comfortable—that’s exactly what we strive for. Matheus will be so happy to know he made such a positive impact. We’re proud to offer a more personalized, “boutique” style experience, and it means a lot that you chose us for that reason. Thank you for trusting Kelly INFINITI—we look forward to welcoming you back again!

February 17, 2026

Clean professional dealership whose sale staff is both knowledgeable and respectful all their staff is More

by mark.mazza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fecteau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2026 -

Kelly INFINITI responded

Thank you so much, Mark! We’re so pleased to hear that you found our dealership clean, professional, and our sales staff knowledgeable and respectful. Providing a welcoming environment and a high level of service is very important to us. We truly appreciate you choosing Kelly INFINITI and look forward to assisting you again in the future!

February 16, 2026

This has been the best car experience! The process was fast, thorough, and they really listened to my expectations. Everyone was very accommodating and made sure I was comfortable with the More

by Tonita.poston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matheus Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Magulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The secretary was very sweet and attentive as well!, Josh Figueiredo
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Feb 16, 2026 -

Kelly INFINITI responded

Thank you, Tonita! We’re thrilled to hear that your visit to Kelly INFINITI was fast, thorough, and stress-free. It’s wonderful to know that Lisa, Josh, Matheus, and Mike provided such attentive and accommodating service, and that you felt fully supported throughout the process. We truly appreciate your kind words and look forward to assisting you with future vehicles. Congratulations, and welcome to the Kelly INFINITI family!

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