Kelly INFINITI
Danvers, MA
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Excellent service, gave a detailed repair estimate. Car was completed on time and below estimate. Excellent repair job, valet service was greatly appreciated, everyone from the Service Manager down wa Car was completed on time and below estimate. Excellent repair job, valet service was greatly appreciated, everyone from the Service Manager down was very responsive and friendly. More
Went in for a trouble code on my dash. Most likely a sensor, which it was. Identified and replaced. Full walkthrough was performed and some work to the suspension was required, along with Most likely a sensor, which it was. Identified and replaced. Full walkthrough was performed and some work to the suspension was required, along with an alignment, some filters, oil change and swaybar linkage was corroded/frozen. The tech was able to free up the linkage and other work was performed to my complete satisfaction. Car feels great on the road again. More
Excellent customer service; detailed repair estimate and timely repair. The staff are pleasant and helpful. It is an excellent dealership timely repair. The staff are pleasant and helpful. It is an excellent dealership More
From my first time in the dealership, I had a wonderful experience. Mike Fecteau was a wealth of knowledge. He was personable and caring. When I returned, he assigned me to Mike Magulas who was equally experience. Mike Fecteau was a wealth of knowledge. He was personable and caring. When I returned, he assigned me to Mike Magulas who was equally personable and caring. They and the sales manager all remembered my daughter was getting married and took the time to ask how it went. The whole team is fantastic. They all made me feel I was not just a number, but made me feel important. I will be recommending the dealership to anyone in the market. Thank you for everything. More
Service was very good. I had him check the brakes. I need brakes and rotors for all four wheels. However, I got a price was almost twice what I can get from my regular serv I had him check the brakes. I need brakes and rotors for all four wheels. However, I got a price was almost twice what I can get from my regular service technician. So I had to get it done there. More






