Kelly INFINITI

Dan Hart introduced himself as a new employee. He seemed confident and personable. If he didn't have an answer for me he immediately went to someone who could give him an answer. He knew a lot about the I confident and personable. If he didn't have an answer for me he immediately went to someone who could give him an answer. He knew a lot about the Infiniti Q50 and explained his training process. He seems excited to be part of the Kelly family and spoke very highly about his colleagues and Mr. Kelly himself. He was truly a professional from beginning to end. The dealership is an inviting and comfortable place. It's nice to offer your customers coffee and snacks while waiting. I am happy to be part of the Kelly group myself and I love my Q50! Regards, Donna Pedersen More

From the first moment I stepped into the dealership, everyone, starting with Dan Hart, tried their best to meet our needs. I felt that Dan did an amazing job at following up and making sure we got to t everyone, starting with Dan Hart, tried their best to meet our needs. I felt that Dan did an amazing job at following up and making sure we got to test drive the car, get a good deal and feel that we walked out happier than when we walked in the dealership. I would definitely be back when I need another car. On a side note, Dan even recommend a great place for lunch that I visited on two occasions since then. More

I provided the high scores because I really enjoyed the purchasing process at Kelly. Chris was very good to work with from the first interaction when he followed up to remind me that my lease was ending to purchasing process at Kelly. Chris was very good to work with from the first interaction when he followed up to remind me that my lease was ending to explaining what options I had to get into a new Infiniti. Chris answered my questions and more importantly listen to my needs and presented me with the lease options that made sense and left me with a simple decision to buy another car from Kelly. Mark A Dyer Happy Holidays! Mark A Dyer More

I had the pleasure of working with Jeff Biggar and the rest of the Kelly Infiniti team over the past couple of months. Jeff was extremely knowledgable and helpful through the entire process. I never had rest of the Kelly Infiniti team over the past couple of months. Jeff was extremely knowledgable and helpful through the entire process. I never had any issues getting in contact with Jeff, who was always quick to return phone calls. In the end, I purchased a pre-owned G37X for a great price. After picking up the car, I noticed a few cosmetic issues. One call to Jeff and those issues were solved. I would strongly recommend both Jeff Biggar and Kelly Infiniti for a fair and hassle-free experience. More

Dealer attention to my needs was addressed in a timely, thoughtful and friendly way. Your representative, Chris Machese, made me feel comfortable and extended himself beyond his normal responsibilities to thoughtful and friendly way. Your representative, Chris Machese, made me feel comfortable and extended himself beyond his normal responsibilities to be sure that I was satisfied with the process and the product I had selected. More

We visited Kelly Infiniti to see several pre-owned cars that we had viewed online. Everyone at this dealership, from those at the reception desk, the Sales Manager, and our Sales Consultant, Dave Labrecque that we had viewed online. Everyone at this dealership, from those at the reception desk, the Sales Manager, and our Sales Consultant, Dave Labrecque, were extremely friendly and helpful. Once we selected a car that we were interested in, Dave made the negotiation and purchase experience as painless as possible. The Business Manager, Adam Hoyt, also completed the transaction quickly and without any pressure to purchase additional services. I have given this rating because of the great experience, and.highly recommend this dealership. More

This dealership has the worst customer service I've ever witnessed. They make promises, then don't return phone calls, and lie outright. Simple to follow advice: Avoid at all costs. ever witnessed. They make promises, then don't return phone calls, and lie outright. Simple to follow advice: Avoid at all costs. More

Visiting and working with Victor and the others at Kelly Infiniti was a very pleasant and rewarding experience. Everyone is very helpful and informative. We purchased the new Q50 prior to its release and Infiniti was a very pleasant and rewarding experience. Everyone is very helpful and informative. We purchased the new Q50 prior to its release and were invited to the first showing. We were well informed by the specialists present. Victor, Daniela and Adam were very helpful with our purchase of a car yet to be produced! We took delivery of our wonderful car this month and were impressed with the care and enthusiasm with which we were greeted when we took delivery. More

Purchasing a new car at Kelly Infiniti was a very positive and refreshing experience. The sales approach is low pressure and the entire staff is well versed in the products offered. I just purchased positive and refreshing experience. The sales approach is low pressure and the entire staff is well versed in the products offered. I just purchased a new Q50 and my salesman Cong Truong did a great job explaining all the new features on the Q50. I appreciated all the time he took with me to insure that I was completely informed and comfortable with the technology as well as the vehicle itself. This is my 3rd Infiniti from Kelly and its always a pleasurable experience at this dealership. Lisa and the entire staff is top notch and highly recommended, they have a very personal approach. I have purchased quite a few new vehicles in the past and I would have to say Kelly Infiniti is the best experience that I have had. Cudos to the entire staff. More

I have had a fortune to purchase my new Infiniti G37x at I have had a fortune to purchase my new Infiniti G37x at Kelly Infiniti several weeks ago. First time in my life I learned a business model, whi I have had a fortune to purchase my new Infiniti G37x at Kelly Infiniti several weeks ago. First time in my life I learned a business model, which eliminates much of the hassle traditionally associated with car sales. My expectations were exceeded at that dealership. All people I met at Kelly Infiniti were extremely helpful and friendly starting from the first talk with Susan over the phone, then meetings with Jasmin, Adam and others. I felt comfortable working with Jasmin from the very first moment. He took time to answer all my questions about the vehicle, explain advantages and disadvantages. I did not feel any pressure from Him. It seemed to me that He does not sell a car, He just helped me out to select a right car for me and then negotiate a price, The car pick up date/time was scheduled for only my continence and everything was ready on time. Financing part was done by Adam. I did not feel pressured to purchase additional options and was well informed about all of them. I’m driving my new car three weeks already and know for sure that it was the right choice. I’d like to thank you Kelly Infiniti for the great team work and smooth sale process. I will highly recommend this dealership to my friends considering an Infiniti purchase. Thank you All, -Irina More