Back

Kelly INFINITI

Danvers, MA

4.9
1,244 Reviews

155 Andover Street

Danvers, MA

01923

Directions

By Type

Showing 1,244 reviews

January 04, 2026

Matteo was very knowledgeable about the car. He was also very helpful during the car buying experience which can usually be exhausting. Josh the finance manager while thorough was straight to t More

by Abdellavalle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Figueiredo, Matteo Gentile
Jan 05, 2026 -

Kelly INFINITI responded

Thank you for sharing your experience! We’re thrilled to hear that Matteo and Josh made your car-buying experience smooth, informative, and enjoyable. It’s great to know that Matteo took the time to ensure your daughter felt confident with her new car. We truly appreciate your kind words and look forward to helping you again at Kelly INFINITI in the future!

January 01, 2026

The team was very knowledgeable and professional. I enjoyed the experience of the team. Josselin was a pleasure to work with. More

by dluroDave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matteo Gentile, Vivian Veth, Josselin Sanchez
Jan 05, 2026 -

Kelly INFINITI responded

Thank you so much, Dave! We’re thrilled to hear that Josselin and our team made your experience enjoyable. We truly appreciate your trust in Kelly INFINITI and look forward to serving you again in the future!

December 27, 2025

The team was super helpful and fast. This is my 4th Infiniti and I was going to move away from it but the team worked with me to find a price that made sense. More

by teeg2121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matheus Neves, Junior Pena
Jan 05, 2026 -

Kelly INFINITI responded

Thank you for sharing your experience! We’re so glad our team could help you find a solution that made sense and keep you in the Infiniti family. We truly appreciate your loyalty and look forward to serving you for many more vehicles to come!

December 26, 2025

Excellent experience from the moment I walked in to when I drove away with my new car. Everyone was kind and knowledgable. The Sales Manager Cong was great, plus the Team who processed the paperwork, and More

by Barbaradunn529
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Internet Sales, Lisa Avola, Cong Truong, James Savage, Josh Figueiredo, Matheus Neves, Junior Pena, Mike Magulas
Dec 26, 2025 -

Kelly INFINITI responded

Thank you, Barbie! We’re thrilled to hear that your experience with the Kelly INFINITI team was smooth, respectful of your time, and truly enjoyable from start to finish. It’s wonderful to know that Cong and the product specialists who walked you through your new vehicle made you feel confident and well cared for—without any pressure. We take great pride in creating a relaxed, transparent environment, and your comparison means a lot to us. Congratulations on your new car, and thank you again for choosing Kelly INFINITI. We truly appreciate your kind words and look forward to welcoming you back in the future!

December 24, 2025

I am a new customer and they took care of me as if I’ve been a customer for 20 years. They were able to hold a car for me (as I was leaving town for a week) but once I got back and came in the purchase More

by Dooner781997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola, Josh Figueiredo, Matteo Gentile
Dec 26, 2025 -

Kelly INFINITI responded

Thank you for sharing your experience with us! We’re so happy to hear that you felt welcomed and valued from the very start—treating every guest like a longtime customer is exactly what we strive for. We’re glad we could accommodate your schedule by holding the vehicle and that your purchase was smooth and stress-free when you returned. We’ll be sure to pass along your kind words to Lisa and Matteo—they’ll truly appreciate the recognition. Congratulations on your new vehicle, and welcome to the Kelly INFINITI family! We look forward to being here for you for many years to come.

December 23, 2025

Great service sales manager and customer service and sales man nice job. I will recommend everyone I know. More

by Shafan nath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Mike Fecteau, Junior Pena
Dec 24, 2025 -

Kelly INFINITI responded

Thank you, Shafan! We’re thrilled to hear that you had such a positive experience with our sales manager, customer service team, and salesperson. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you back to Kelly INFINITI in the future!

December 18, 2025

Kelly INFINITI delivered exactly what you expect from an authorized INFINITI luxury dealership. The experience was professional, polished, and truly white-glove from start to finish. We purchased our vehicl More

by gerrycharette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola, Matheus Neves
Dec 19, 2025 -

Kelly INFINITI responded

Thank you, Gerry! We’re truly honored by your kind words and thrilled to hear that your experience reflected the premium, white-glove service you expect from an authorized INFINITI dealership. It means a great deal to know that you felt genuinely welcomed back and treated like family—especially as out-of-state customers. Providing a seamless, professional, and caring experience from start to finish is always our goal, and we’re so glad that came through during your visits. Matheus will be thrilled to hear your praise, and Lisa will greatly appreciate your recognition of her leadership and commitment to our customers. Your trust and confidence mean everything to us, and we’re incredibly grateful for the opportunity to earn your loyalty. We look forward to welcoming you back again and being here for you for many years to come. Thank you for choosing Kelly INFINITI!

December 17, 2025

Super easy to work with for a trade in! Satisfied with customer service. Will definitely recommend to a friend! More

by Kellylynnnoles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matheus Neves
Dec 18, 2025 -

Kelly INFINITI responded

Thank you, Kelly! We’re thrilled to hear that your trade-in experience was super easy and that you were satisfied with our customer service. We truly appreciate your recommendation and look forward to assisting you—or your friends—again in the future!

December 15, 2025

Matheus and Josh were a delight to work with could not recommend more ! Extremely professional, knowledgeable and trustworthy. More

by sjsmith15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Figueiredo, Matheus Neves
Dec 15, 2025 -

Kelly INFINITI responded

Thank you for the wonderful review! We’re so glad to hear that Matheus and Josh were a delight to work with and provided such a professional, knowledgeable, and trustworthy experience. We truly appreciate your recommendation and thank you for choosing Kelly INFINITI. We look forward to assisting you again in the future!

December 13, 2025

Cong and Junior made the buying process extremely easy. First time I ever purchased a car and didn’t have to negotiate. More

by aolenio
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cong Truong, Junior Pena
Dec 15, 2025 -

Kelly INFINITI responded

Thank you for your kind words! We’re so happy to hear that Cong and Junior made your first car-buying experience smooth and stress-free. It’s wonderful to know you felt supported throughout the process. We truly appreciate your trust in Kelly INFINITI and hope you enjoy your new vehicle!

...
10
...