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Kelly INFINITI

Danvers, MA

Overview
Reviews
4.9
1,260 Reviews
Call Dealership (978) 774-1000
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155 Andover Street

Danvers, MA

01923

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Showing 1,260 reviews

July 24, 2026

Class organization from top to bottom. Very Knowledgeable. Courteous. Attentive to the customers needs. Efficient. More

by JASTHOMPSON15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Junior Pena, Mike Magulas
Report | Print
July 24, 2026

I had an excellent experience at Kelly’s Infinity Of Danves. The staff was very friendly and made me feel comfortable with their service. More

by LITTLETEDDY0904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matheus Neves (sales dept), Nick Gird
Report | Print
Jul 24, 2026 -

Kelly INFINITI responded

Thank you so much! We’re so glad to hear you had an excellent experience at Kelly INFINITI. It’s wonderful to know our friendly team made you feel comfortable and confident throughout your service visit. We appreciate your feedback and your trust in our team. Thank you for choosing Kelly INFINITI, and we look forward to welcoming you back again!

July 22, 2026

My husband and I came to buy a car with the dealership expecting the typical dealership experience. However, we were pleasantly surprised by the customer service, knowledgeable staff, and ease of purchase More

by kinseykbb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Joel Hanley
Report | Print
Jul 23, 2026 -

Kelly INFINITI responded

Thank you so much! We're happy to hear that your experience at Kelly INFINITI exceeded your expectations. Providing a welcoming, knowledgeable, and hassle-free car-buying experience is exactly what we strive for. We're glad to hear that Joel and Eric made such a positive impression. We'll be sure to share your kind words with them—they'll be glad to know they helped make your purchase such an enjoyable one. Congratulations on your new vehicle! Thank you for choosing Kelly INFINITI and for recommending Joel and our dealership. We truly appreciate your support and look forward to welcoming you back in the future.

July 21, 2026

Great experience overall from the service department when our vehicle is serviced. The pickup and drop-off went very smoothly. More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Report | Print
Jul 21, 2026 -

Kelly INFINITI responded

Thank you, Gregory! We're happy to hear you had a great experience with our service department. It's great to know that our pickup and drop-off service made the process smooth and convenient for you. We really appreciate you choosing Kelly INFINITI and look forward to providing you with the same exceptional service at your next visit. Thank you again for your support!

July 21, 2026

Pleased with the staff and how things are handled when bringing in the car for service More

by Matri985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Report | Print
Jul 21, 2026 -

Kelly INFINITI responded

Thank you! We're so glad to hear you've been pleased with our staff and the way your service visits have been handled. Our team is committed to making every experience as smooth and stress-free as possible, and it's wonderful to know that came through during your visit. We truly appreciate your trust in Kelly INFINITI and look forward to seeing you again for your next service appointment. Thank you for choosing us!

July 20, 2026

They were kind, efficient, professional, took great care of my car and answered all my questions. More

by bethsmith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Report | Print
Jul 21, 2026 -

Kelly INFINITI responded

Thank you, Beth! We're happy to hear that our team provided kind, efficient, and professional service while taking great care of both you and your vehicle. We're also glad we could answer all of your questions and make your visit a positive one. We really appreciate you choosing Kelly INFINITI and look forward to welcoming you back for your next service visit. Thank you again for your support!

July 20, 2026

Always a great experience at Kelly. I have a 2025 QX50.Sales were great when I purchased the vehicle last year. Just brought the vehicle in for an oil change and tire rotation..Service More

by JSchena1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Report | Print
Jul 21, 2026 -

Kelly INFINITI responded

Thank you so much! We're so glad to hear you've continued to have great experiences with us, from purchasing your 2025 QX50 to your recent service visit. It's great to know both our sales and service teams have provided the level of care and efficiency you deserve. We appreciate your trust in Kelly INFINITI and thank you for choosing us for both your vehicle purchase and service needs. We look forward to seeing you again at your next visit. Enjoy your QX50!

July 19, 2026

Helpful, courteous, and accommodating. I was so please to have had such a positive experience. Thank you. More

by Elaine.prestipino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Report | Print
Jul 20, 2026 -

Kelly INFINITI responded

Thank you, Elaine! We're so pleased to hear that you had such a positive experience with our team. Providing helpful, courteous, and accommodating service is what we strive for, and it's wonderful to know we met your expectations. We really appreciate your support and your trust in Kelly INFINITI. Thank you for choosing us, and we look forward to welcoming you back for your next visit!

July 19, 2026

I had an amazing experience at Kelly Infiniti dealership! Joel, Eric and Monica were incredible throughout the entire process. They helped me get the exact car I wanted and truly went above and beyond to mak More

by Francheska
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Jasmine Hernandez, Monica Ramirez, Joel Hanley
Report | Print
Jul 20, 2026 -

Kelly INFINITI responded

Thank you, Francheska! We're honored that you've chosen Kelly INFINITI for your fourth lease, and it means a great deal to know we've consistently earned your confidence over the years. We're especially pleased to hear that Joel, Eric, and Monica went above and beyond to help you find the exact vehicle you wanted. Their professionalism, patience, and dedication to providing an exceptional experience are qualities we take great pride in, and we'll be sure to share your kind words with them. Thank you again for your loyalty and your recommendation. We truly appreciate your support and look forward to helping you with many more enjoyable leasing experiences in the years ahead. Enjoy your new INFINITI!

July 17, 2026

Very helpful friendly and informative. Do their best to get you in and out of service quickly. More

by madmcole63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird
Report | Print
Jul 20, 2026 -

Kelly INFINITI responded

Thank you for your kind review! We're glad to hear you found our team helpful, friendly, and informative. Providing efficient service while keeping our customers informed is always our goal, and we're happy to know you had a positive experience. We appreciate you choosing Kelly INFINITI and look forward to welcoming you back for your next service visit!

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