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Kelly INFINITI

Danvers, MA

4.9
1,383 Reviews

155 Andover Street

Danvers, MA

01923

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Showing 1,383 reviews

October 28, 2026

Well i'm on car 13, with Kelly infinity. Each time it gets easier, this was a no hassle Lease, Lisa and her crew went above and beyond like always. When they say Kelly makes it easy, it trul More

by EATGR8CAKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola, Cong Truong, Mike Magulas, Jose Wells
Oct 29, 2026 -

Kelly INFINITI responded

Wow thank you so much for your loyalty! Thirteen vehicles is an amazing milestone, and we’re honored that you continue to choose us for your automotive needs. We’re thrilled to hear that Lisa and her team made your latest lease hassle-free and went above and beyond once again. We truly appreciate your continued trust and look forward to making your next experience just as easy!

October 28, 2026

Kelly is an honest and fair dealership that I feel treats their customers with honesty and respect More

by ccat121250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Mike Fecteau, Javien Delgado
Oct 29, 2026 -

Kelly INFINITI responded

Thank you so much! We take pride in treating every customer with honesty, fairness, and respect, and we’re glad that has been your experience with our team. We truly appreciate your trust and support and look forward to assisting you with your future automotive needs!

October 26, 2026

Very professional & efficient. Friendly atmosphere. Welcoming staff. Sales person - Matheus - was incredibly patient throughout the process and extremely knowledgeable about the ca More

by Jensmith1218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Matheus Neves
Oct 27, 2026 -

Kelly INFINITI responded

Thank you, Jen! Matheus will be thrilled to know that his patience and in-depth product knowledge helped make your visit a great one. We take great pride in making the car-buying experience as seamless and informative as possible. Congratulations on your new vehicle, and welcome to the Kelly INFINITI family! Please let us know whenever we can assist you down the road.

October 26, 2026

Great experience! The sales team was easy to work with and they ensured that the process was seamless. More

by Ke.fratto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola, Eric Alterio, Cong Truong, Matheus Neves
Oct 27, 2026 -

Kelly INFINITI responded

Thank you so much! We are thrilled to hear that you had such a great experience with our sales team and that the entire process was smooth and seamless from start to finish. Making car buying straightforward and enjoyable is always our main goal. Thank you for choosing Kelly INFINITI, and we look forward to assisting you again in the future!

October 25, 2026

Jacob was very knowledgable and helpful with our purchase. Very pleased with the experience at the dealership. More

by jonkel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Malburg
Oct 26, 2026 -

Kelly INFINITI responded

Thank you so much! We’re glad to hear that Jacob was knowledgeable and helpful throughout your purchase and that you had a positive experience at Kelly INFINITI. We appreciate your business and hope you enjoy your new vehicle. We look forward to assisting you again in the future!

October 24, 2026

Fantastic experience and the staff is terrific, particularly Matheus in sales / finance and Nick in service. More

by Imran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird, Matheus Neves
Oct 26, 2026 -

Kelly INFINITI responded

Thank you so much! We’re glad to hear you had a fantastic experience at Kelly INFINITI. We’ll be sure to share your kind words with Matheus and Nick. Our team takes pride in providing excellent service throughout the sales, finance, and service process. We truly appreciate your business and look forward to assisting you again!

October 23, 2026

Great customer service! They always provide a clear and thorough diagnosis and take the time to explain everything. I purchased my vehicles from Kelly VW and Kelly Infiniti, More

by Yanira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Oct 23, 2026 -

Kelly INFINITI responded

Thank you, Yanira! We’re honored that you continue to trust Kelly INFINITI with your service needs, even after switching to a different vehicle brand. Our team takes pride in providing clear, thorough diagnoses and taking the time to explain everything so you can feel confident in your vehicle’s care. We truly appreciate your support of both Kelly INFINITI and Kelly Volkswagen and look forward to continuing to provide you with exceptional service!

October 22, 2026

Everyone I dealt with (Kellan, Mike, Lisa) could not have been more helpful, efficient or friendly. My buying two cars within a month proves how satisfied I am. I think everyone should buy a car from Kelly I More

by akevans965
Recommend Dealer
Yes
Employees Worked With
Lisa Avola, Mike Fecteau, Kellan Heney
Oct 23, 2026 -

Kelly INFINITI responded

Thank you so much! We’re thrilled to hear that Kellan, Mike, and Lisa made your experiences so helpful, efficient, and enjoyable. Your confidence in our team means a great deal to us, and we truly appreciate your enthusiastic recommendation. We look forward to welcoming you back and assisting you with all your future automotive needs!

October 22, 2026

I found the service department to be easy to deal with. The oil change on my car was done in a timely manner. The technician was very thorough and it was cool to see the undercarriage of my car in the mult More

by JOETHEOBALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Oct 23, 2026 -

Kelly INFINITI responded

Thank you, Joe! We’re glad to hear that our service team made the process easy and completed your oil change in a timely manner. It’s great to know you found the multipoint inspection video helpful and enjoyed our clean, comfortable service area and amenities. We appreciate your feedback and look forward to providing you with another excellent experience on your next visit!

October 22, 2026

The service I received was excellent. Thorough and informative. A nice quiet room while waiting. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird, Javien Delgado
Oct 22, 2026 -

Kelly INFINITI responded

Thank you so much, Sue! We’re glad to hear you received excellent, thorough, and informative service at Kelly INFINITI. We’re also happy that you enjoyed our comfortable and quiet waiting area. We appreciate your business and look forward to providing you with another great experience on your next visit!

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