Back

Kelly Buick GMC - Service Center

Emmaus, PA

4.5
103 Reviews

103 Reviews of Kelly Buick GMC - Service Center

Sort by
May 13, 2025

They did the work that had to be done and it was great, no problems More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Migliaccio, Allison Ehrich
May 13, 2025 -

Kelly Buick GMC responded

Ed, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

April 28, 2025

Wait time is terrible for oil change, over priced on any work that needs to be done and the mechanics are forgetful. More

by P4melly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Migliaccio
Apr 28, 2025 -

Kelly Buick GMC responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Buick GMC. Please reach out to me on my personal cell phone 954-444-5520, so that I can address your concerns. Sincerely yours, David Smith, General Manager, Kelly Buick GMC.

April 02, 2025

Everyone was very courteous and helpful. Isaiah Quinones was very professional from start to finish. He explained the paperwork in detail, and answered all my questions. I enjoyed a complime More

by egarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Quinones
Apr 03, 2025 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

March 12, 2025

Service advisor Isiah Quinones was very friendly, professional and courteous!! He reviewed my service and made sure I understood before I left. More

by GMC1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah Quinones
Mar 12, 2025 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

March 11, 2025

Was the 3rd visit to fix a problem with Tire pressure monitoring system and battery for sensory. The sensor light came back on AGAIN in less than 3 days. I called about the problem requesting to speak w/ More

by disgustedcustomer2025nfehnelrn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Salesman- Tom Haviland, General Manager- David Smith, others who never gave their name or business card.
Mar 11, 2025 -

Kelly Buick GMC responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Buick GMC. Please reach out to me on my personal cell phone 954-444-5520, so that I can address your concerns. Sincerely yours, David Smith, General Manager, Kelly Buick GMC.

February 23, 2025

Very helpful and pleasant associates. Finished in a timely manner. I was disappointed because the free inspection was only for the safety inspection, not the emissions test. More

by rich&joce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Migliaccio
Feb 24, 2025 -

Kelly Buick GMC responded

Rich & Joce, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

February 21, 2025

Great service during my state inspection. My vehicle was in and out based on the time promised and work was great. Waiting area was comfortable and well stocked with water and coffee/tea. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Scott
Feb 21, 2025 -

Kelly Buick GMC responded

Jim, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

December 09, 2024

I am always totally satisfied with the service I received. They are courteous & efficient & a pleasure to deal with! More

by Eharrxry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Scott
Dec 09, 2024 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

November 06, 2024

Been buying and servicing my cars here for35 years. Always professional and top workmanship. Always get me in for appoint right away. More

by smcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Migliaccio, Allison Ehrich
Nov 06, 2024 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

September 26, 2024

Kelly GMC - Is an excellent dealership with top notch service. I waited for my vehicle and they are very efficient. Also the customer service team is great. Thank you More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Ehrich
Sep 26, 2024 -

Kelly Buick GMC responded

Deb, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

1
...