Kelly Buick GMC

We got to know Bruce when it was still a Saturn dealership. Over the years, we bought 5 Saturns from Bruce. We could not ask for a friendlier, more helpful salesperson. We never felt "pressured" dealership. Over the years, we bought 5 Saturns from Bruce. We could not ask for a friendlier, more helpful salesperson. We never felt "pressured" to buy a certain car, or any car for that matter. Whatever Bruce could do to help us save money, he would do. I bring my Saturn in for service to this Buick dealership now, and it is always such a pleasure to see Bruce. If we ever need to buy another car (even if it's not a Saturn!), we will certainly pay our first car-shopping visit to Bruce and Kelly Buick/GMC. I also can speak very highly of the service team...friendly and efficient. More

Sales went out of their way to get me the vehicle I wanted from another dealership in another state. It had all the options I wanted and more! They did a fantastic job! They also gave me a great price wanted from another dealership in another state. It had all the options I wanted and more! They did a fantastic job! They also gave me a great price for the car I traded in. I left there feeling like a got a great deal! Would definitely go back to Bruce to buy another vehicle when the time comes! Thanks again, I love my Yukon! More

If you are on this site, you may be looking for a dealership that goes above and beyond for its customers. My opinion is that you can't go wrong with Kelly Buick GMC in Emmaus. I bought a vehicle a dealership that goes above and beyond for its customers. My opinion is that you can't go wrong with Kelly Buick GMC in Emmaus. I bought a vehicle a few years ago at this location when it was a Saturn dealership, with the help of Roland Zuk. I recommend him highly, if you want someone who is knowledgeable, non-aggressive, and very customer service focused. Recently, a family member experienced what was thought to be a serious problem with his car, which had not been bought at the Emmaus dealership. At Roland's suggestion, he brought it in for an evaluation, and the estimated cost came out at over $2,000. This was awful news, since the family member could not afford that much right now but needed the car for work. Knowing this, Roland took it upon himself to ask Chris Miller, the estimator, if there was any way to help. Chris, bless his heart, found a way to shave $800 off the total. Super people. Super dealership. It's just one more reason I keep going back. More

This is my first experience with Kelly GMC and I have no complaints. I dealt with Rich who was recommended to me by my son who had just bought a GMC Truck from Rich. I am glad I took my sons advice. This is complaints. I dealt with Rich who was recommended to me by my son who had just bought a GMC Truck from Rich. I am glad I took my sons advice. This is the first time I did not feel any pressure from a salesman to buy a car. This is also the first time the salesman or sales manager did not lie to me about the value and condition of my trade-in. They gave me a printout from KKB that basically matched the estimate I had from two other sources. Everyone from Rich to the Sales Manager to the Financial Manager were very friendly and easy to talk to. I will definitely come back and also recommend Kelly for anyone looking to buy a new car. More

Roland has been very helpful to my husband & I in finding a great used car at an affordable price. He also sold us our new 2007 Sky (love love) and made that a great experience as well! Roland has been ver a great used car at an affordable price. He also sold us our new 2007 Sky (love love) and made that a great experience as well! Roland has been very professional and knowledgeable in our car buying experiences and we have recommended him to friends. Thank you!! More

I purchased my first Saturn in 1994 from Bruce DuBois. I am currently driving my sixth Saturn, all purchased from Bruce DuBois. Why have I been so faithful to Saturn, and by the way, mourn its passing? Th am currently driving my sixth Saturn, all purchased from Bruce DuBois. Why have I been so faithful to Saturn, and by the way, mourn its passing? Three reasons: the first is the honest, friendly, but professional approach to car sales that Saturn utilized - no more negotiating, haggling, and comparison shopping from one dealer to another. Here's the product-here's the price. We treat you as a valued, intelligent customer and give you the respect you deserve (even if you happen to be a female!) The showroom, service area, offices, even the restroom, were tastefully, brightly decorated. The sales consultants were always dressed neatly in sporty Saturn coordinates. Walk into a Saturn dealership (particularly at Saturn of the Valley) and you were treated like a queen. The second reason for my loyalty to Saturn was, of course, the product - a great car at a great price! The third, and in many ways the most important, reason for my consistent Saturn purchases was my sales consultant, Bruce DuBois. My first visit to Saturn of the Valley was prompted by a promotional offer for a free Disney video in exchange for taking a test drive - I really wasn't interested in purchasing a new car at that time. Bruce cheerfully greeted my husband and me, we test-drove a beautiful red SC-2, and I learned all about the Saturn company and its philosophy, the structure and function of the most important aspects of the car I drove, and I left for home very impressed with Saturn. I called Bruce a few days later, and told him that I'd like to take another look at that SC-2. I did, and returned home even more impressed. The third trip up to see Bruce convinced me - I was hooked. I loved that car, and over the years Bruce has proven to be professional, friendly, knowledgeable, and caring. When I totaled my beloved SC-2, he not only provided me with the information that I needed for my insurance in a swift manner, he also found me the perfect replacement in the price range I could manage at the time within 48 hours (perhaps less). My husband and I have continued to work with Bruce ever since. He "knows his stuff" and we TRUST him. We have recommended Bruce to many friends and acquaintances, and will continue to do so. Although I regret that Saturn is gone, I will most definitely turn to Bruce for his expertise in finding me my next car. I hope that the folks at Kelly appreciate the gem they have in the "singing sales consultant," Bruce DuBois. More

This dealership has always been very accommodating to it's customer. Sometimes though the wait time for routine maintenance repairs are a little long to me. They could be a little faster in that area i it's customer. Sometimes though the wait time for routine maintenance repairs are a little long to me. They could be a little faster in that area in my opinion. But all in all, I think they are a good dealership. I am very satisfied. More

My wife and I both agree that this was the best experience we've had purchasing a car. Roland was extremely helpful, he made a difficult situation work out and now we are both very grateful. The de experience we've had purchasing a car. Roland was extremely helpful, he made a difficult situation work out and now we are both very grateful. The dealership had a friendly atmosphere, was clean and easy to get to. There was no pressure or uneasy feeling with Roland, he was professional in all his interactions. We met with his manager who was very nice as well As Jim in the finance department. We both felt like a part of the Kelly family..I would very much recommend Kelly Buick GMC and Roland for any purchase of a new or used vehicle. I can see myself returning for my children's vehicles as well. More

We have purchased vehicles from Rich before at another dealership. In the future when we need another car we will gladly call Rich.What we like about Rich he is friendly, honest and there is never any pre dealership. In the future when we need another car we will gladly call Rich.What we like about Rich he is friendly, honest and there is never any pressure. He keeps in touch thru out the year. Thank You Rich More

I have purchased vehicles from Rich at another dealership and wll be happy to continue to buy in the future when he is selling. He does not pressure me in purchasing and he keeps in touch during the year. I and wll be happy to continue to buy in the future when he is selling. He does not pressure me in purchasing and he keeps in touch during the year. I will continue to refer him to friends and family. Thank You Rich More