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Kelly Buick GMC

Emmaus, PA

4.5
1,693 Reviews

585 State Avenue

Emmaus, PA

18049

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Showing 1,693 reviews

December 28, 2019

First time buying experience I came in to the dealer without much knowledge about the car buying experience, but Nikki was able to help me figure out what I was looking for, what More

by jpier1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
December 28, 2019

Quick and painless Abdoul had all the paperwork ready for me, in and out in under 1 hour l. Easiest car buying experience of my life. Risk free manager Carl very easy to More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdoul Kiswani
December 28, 2019

Proud owner Nikki our sales representative is a wonderful and kind person. She made me feel very comfortable. Thank you so much for getting me into my new vehicle More

by Ybr623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
December 27, 2019

NIKKI ROCKS NIKKI and rest of the Team are great to work with!!! Took the time to understand our situation and work within our budget!!! Highly recommend! More

by Williamsjanet22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
December 24, 2019

Great place to shop and buy a vehicle. No pressure atmosphere. Very happy at the end of the day with my purchase. Thanks Kelly buick. More

by Bigbrad455
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Russ Carter, Brian Kates, Nikki Hall
Dec 26, 2019 -

Kelly Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Russ Carter, General Manager, Kelly Buick GMC

December 24, 2019

This was our second purchase from Kelly, and we have had nothing but professional service from Anthony, Russ, Service Dept., and the rest of the Kelly Team. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke, Russ Carter, Robert Migliaccio
Dec 26, 2019 -

Kelly Buick GMC responded

Mike, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. Sincerely, Russ Carter, General Manager, Kelly Buick GMC

December 21, 2019

What an Awesome Dealership My salesman, Abdul, was exceedingly knowledgeable and answered all my endless questions in a most pleasant and sincerely kind manner. Russ added his e More

by PatH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Russ Carter, Abdoul Kiswani
Dec 26, 2019 -

Kelly Buick GMC responded

Pat , Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Russ Carter, General Manager, Kelly Buick GMC

December 20, 2019

Best in the Lehigh Valley So many dealerships turned me away or sold me a dream but today Abdoul made it happened for me. I did not feel rushed he explained everything to me an More

by Vbanks1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdoul Kiswani
December 18, 2019

Great to work with We just leased a 2019 GMC Acadia from Mike Yerger. Mike was great to work with, very knowledgeable about the vehicle and all the incentives that were More

by dheffyfla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Yerger
Dec 19, 2019 -

Kelly Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Russ Carter, General Manager, Kelly Buick GMC

December 16, 2019

Crystal is the BEST Buying a car not high on my list but Crystal Wagner helped make transaction easy peasy. Would highly recommend asking for Crystal when getting to Dea More

by Luke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Wagner
Dec 19, 2019 -

Kelly Buick GMC responded

Luke, Thank you for your 5 Star Review. Crystal is a valued team member here with Kelly Buick GMC. I will share your thoughts with her. Please send her your referrals, family or friends. Sincerely, Russ Carter, General Manager, Kelly Buick GMC

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