Kelly Buick GMC

LEASING A NEW 2020 ENCORE FROM MICHAEL YERGER THIS LETER IS TO ACKNOWLEDGE WHAT A GREAT AND HONEST SALESMAN MICHAEL YERGER IS, AND BELIEVE ME I DO NOT SAY THIS LIGHTLY. IN MY 72 YRS. DEALING WITH THIS LETER IS TO ACKNOWLEDGE WHAT A GREAT AND HONEST SALESMAN MICHAEL YERGER IS, AND BELIEVE ME I DO NOT SAY THIS LIGHTLY. IN MY 72 YRS. DEALING WITH CAR SALESMEN I HAVE BECOME VERY SKEPTICAL. IF THERE ARE TWO OUT OF A HUNDRED THAT ARE COURTEOUS, RESPECTFUL AND HONEST, MICHAEL IS ONE OF THE TWO. YOU CAN TRUST MICHAEL, HIS ENTIRE CONVERSATION FOCUSED ON THE BUYER. NOT WHAT HE COULD GET OUT OF SELLING A CAR, BUT WHAT THE BUYER CAN AFFORD AND FEEL COMFORTABLE WITH. I TRULY BELIEVE MICHAEL IS AN ASSET TO YOUR COMPANY. IN ALL MY YEARS I LEARNED, WORD OF MOUTH IS THE KEY TO MAKING OR HURTING A BUSINESS. ALL THE PEOPLE I KNOW THAT ARE LOOKING TO PURCHASE OR LEASE A CAR, I WILL MENTION MICHAEL YERGER, PEOPLE WANT TO DEAL WITH HONEST PEOPLE AND MICHAEL IS ONE OF THE FEW HONEST SALESPEOPLE LEFT IN THIS WORLD. IT IS A SHAME BUT CAR SALESMEN DO NOT HAVE A GREAT REPUTATION! THANK YOU MICHAEL, I LOVE MY NEW CAR BUT I LOVED YOUR LOYALTY MORE. THANK YOU FOR TAKING THE TIME TO READ THIS. RESPECTFULLY, FRAN M. KOSACK More

Mike made the car buying experience amazing. He and the Kelly Dealership turned my unfortunate unexpected break down into a phenomenal new purchase. Mike set my mind at ease from our very first phone ca Kelly Dealership turned my unfortunate unexpected break down into a phenomenal new purchase. Mike set my mind at ease from our very first phone call and guided me through the whole process smoothly. It was well worth the hour and a half drive to make the purchase. More

Nikki was a pleasure to work with. She is pleasant, knowledgeable and professional. Nick Paxos was helpful in securing the financing we needed to make the purchase. Overall it was a good experience. knowledgeable and professional. Nick Paxos was helpful in securing the financing we needed to make the purchase. Overall it was a good experience. More

Good Experience Nikki was helpful, pleasant and professional. They did everything they said they would and the delivery was handled without any aggravation or drama. Nikki was helpful, pleasant and professional. They did everything they said they would and the delivery was handled without any aggravation or drama. Well done. Tom More

Mike was absolutely wonderful. The first time I was at Kelly we dealt with Nicki and it was a not so great of an experience. I actually got up and left with my mom. The car was for my parents and my dad u Kelly we dealt with Nicki and it was a not so great of an experience. I actually got up and left with my mom. The car was for my parents and my dad uses a wheelchair. So there were a lot of considerations in purchasing a vehicle. We returned a few days later and requested a new a salesperson and that’s when we met Mike. We would absolutely recommend him for purchasing a vehicle. He LISTENED!! Mike understood he needed to take a little more time with my parents since they are older. My concerns were quickly satisfied as Mike explained everything in detail to them. They don’t use or need internet or electronic connections. Which sadly was a hang up with the other salesperson. When it came to pricing they had a set amount in cash to work with. Mike was able to make that happen within a few hundred dollars.this was something the other sales person was not able to do for them. His kindness and compassion were greatly evident. Mike is a super down to Earth guy who I would gladly recommend to anyone looking for a vehicle. He is very honest and will definitely try to make things work out for you. He actually made their day when he called two days later to check in on my parents and how they like their new vehicle. He goes the extra mile!!! Thank you Mike for helping my parents make their choice of the Buick Encore. They absolutely love it and can’t stop talking about how wonderful you were with them. You have definitely earned a repeat customer in us. ( no I’m not trading the Vette in anytime soon...lol) Sincerely Jeanine Schantz More

Nikki was so helpful throughout the entire buying process. I will definitely be referring her to all of my friends and family! Hope to do business in the future as well. process. I will definitely be referring her to all of my friends and family! Hope to do business in the future as well. More

Nikki works hard for the customers needs. Thorough and personable. She followed through as promised and was available at all times. Highly recommend her. Would refer friends. personable. She followed through as promised and was available at all times. Highly recommend her. Would refer friends. More

Very nice dealership. Very good service. Worked with salesman Anthony, very personable and friendly. Both my fiance and I were very pleased the the process. salesman Anthony, very personable and friendly. Both my fiance and I were very pleased the the process. More

OUTSTANDING Sale by a non-typical "car salesman" So, we've all been there when purchasing a vehicle. The "car salesman" and all the negative connotations and emotions that stir up when one comes out So, we've all been there when purchasing a vehicle. The "car salesman" and all the negative connotations and emotions that stir up when one comes out when we just "want to look". Well - I have to say - this was the BEST experience I have ever run across. The car salesman pounced as soon as I got out of my vehicle - BUT to my surprise, Mike Yerger actually made me feel like he was trying to help me find the vehicle that was best for me. He listened intently to what I wanted, and he steered me in the direction of exactly the truck I was looking for. Sure, it was a used truck - a 2000 Chevy Silverado 1500 - but with low miles and looked like it had been garage kept all those years. I LOVE this truck and I love that Mike was a great guy that didn't pressure me AT ALL. I won't ever go to another dealership for any future vehicle purchases! Side note - Their service team was amazing also - and Carlos really helped me out! Thanks to Kelly Buick GMC for a GREAT vehicle buying experience! More

We were super impressed with the service we received from Nikki. She was very kind, and kept the whole process relaxing. Thanks Nikki!! We give you a 10 🌟 rating. Dean, Rebecca & Lauryn Nolt. Nikki. She was very kind, and kept the whole process relaxing. Thanks Nikki!! We give you a 10 🌟 rating. Dean, Rebecca & Lauryn Nolt. More