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Kelley Auto Mall

Decatur, IN

4.8
246 Reviews
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1313 S 13th St

Decatur, IN

46733

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Showing 246 reviews

October 19, 2024

Dealership did a great job of working with me in order to make sure I was getting the best payment possible for what I wanted. More

by Slackattack
Recommend Dealer
Yes
Employees Worked With
Nicholas Sordelet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrienne Evans
October 17, 2024

The staff is extremely friendly and helpful. Landon had all the answers to our questions and even stayed late to help us get the best deal and close on our new jeep! The vehicle is impressive an More

by livengoodcody1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

I generally dislike the whole car buying experience. Not this time. They were flexible, responsive, transparent, fast and efficient. By far my best experience in an auto dealership. More

by Mcarlton314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Sordelet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrienne Evans
October 15, 2024

Everyone was very friendly efficient and helpful. The process of the purchase went as well as it possibly could have. More

by lisab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Sordelet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrienne Evans
October 15, 2024

Very responsive and easy to work with. We had a great experience with all of the staff! More

by Jesselcarlton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Evans
October 11, 2024

Adrienne went above AND BEYOND for our growing family. Somehow through her (as well as her management/teams dedication to helping and keeping us as customers,) we were able to get out of our upside down p More

by Caywoods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Evans
October 11, 2024

Great customer service. They helped us with our Ford Explorer more than they should have. More

by robbiecaywood28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Evans
October 10, 2024

The dealership was helpful and very personable. Easy to work with. Love the car washes that you get with the purchase! More

by dungemach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Evans
October 10, 2024

Easy to deal with, all questions were answered satisfactorily. We are pleased with the service received. More

by Krazykermit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Sordelet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Tonkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Very transparent with the whole process. Also very kind, our sales associate was very sweet and took lots of pics and videos to give us different looks at the vehicle before we even came in. More

by GW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Evans
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