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Kelley Auto Mall
Decatur, IN
456 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 456 reviews
July 30, 2026
Quick to help get service set up for my unexpected tire that blew on Friday night right before closing. They even drove me home to Rockford, Ohio. that blew on Friday night right before closing. They even drove me home to Rockford, Ohio. More
by kathyfisher
Verified CustomerEmployees Worked With
Service dept. I think Ethan helped organize it and kept me updated due to delays in having supplies on hand
July 27, 2026
I was told the car went through an inspection in the shop. They changed the oil. Two weeks after I purchased the car, the service engine light appeared. After another inspection, I was told they found a shop. They changed the oil. Two weeks after I purchased the car, the service engine light appeared. After another inspection, I was told they found an oil leak and a water pump leak. These leaks should have been found and recorded with the first inspection. More
by reiny01
Employees Worked With
Jeff , Tom, Ethan, inspection crew
July 22, 2026
Felt pressure I wrote what I wanted this 15 word minimum is stupid why do I need to write more is stupid why do I need to write more More
by Rjm209
July 16, 2026
The service took approximately 1 1/2 longer than quoted. The shuttle driver pulled into traffic with several vehicles coming from the east and a cop from the west. Not a good feeling. The shuttle driver pulled into traffic with several vehicles coming from the east and a cop from the west. Not a good feeling. More
by jerryott2957
Employees Worked With
Spencer was my svc advisor. Don't know the shuttle driver.
July 16, 2026
Devin was very clear with what service was needed. Gave me no reason to worry and communicated all information required to make a decision to proceed with service. I was not being asked to get unneces Gave me no reason to worry and communicated all information required to make a decision to proceed with service. I was not being asked to get unnecessary service done that was not required at that time. He was pretty good about keeping to my timeline with returning my vehicle. More
by yajairasilva
Employees Worked With
Devin T
July 15, 2026
We had an awesome amazingly easy purchase at this dealership! We worked with Ryan Miser and Hailey Tonkin and they were great help throughout the process! dealership! We worked with Ryan Miser and Hailey Tonkin and they were great help throughout the process! More
by Tonniejenkins83
