Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelley Auto Mall
Decatur, IN
427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 427 reviews
June 15, 2026
The service department told me that they had me down for the next day. Not the day I showed up. They told me we would try to fit me in, but it may be a while. I told them I have to come back cause I didn't the next day. Not the day I showed up. They told me we would try to fit me in, but it may be a while. I told them I have to come back cause I didn't have a ride home. They supplied me with a ride home, and pick me up when the vehicle is done. Everyone from the service manager to the driver were extraordinarily friendly. More
by MAHANMAC
Verified Customer
June 13, 2026
Friendly communication with Jeff Meyers at Kelly Auto Mall in Decatur. Went over and above to understand stand our needs. Made us comfortable during a wait time. Mall in Decatur. Went over and above to understand stand our needs. Made us comfortable during a wait time. More
by peppercox61
June 13, 2026
Very Excellent Dealership with knowledgeable Employees who asked every single question I've had! They were very nice and respectful and were very helpful throughout the entire process Hailey was very kind who asked every single question I've had! They were very nice and respectful and were very helpful throughout the entire process Hailey was very kind and respectful and helped me out very much and I greatly appreciated everything she has done for me! More
by ANDREW1994SCHMIDT
Employees Worked With
Hailey Tonkin
