Kelley Auto Mall

The service center performed at an excellent level, kept me well informed and took care of my check engine light problem which was just the battery needing a full charge. Good to deal with and very pleasant me well informed and took care of my check engine light problem which was just the battery needing a full charge. Good to deal with and very pleasant. Thank you!!!! More

They were very friendly and proactive. Took care of us very good Appreciated of getting my car back to me as soon as possible Took care of us very good Appreciated of getting my car back to me as soon as possible More

Poor communication with customer. No sense of urgency, told multiple times my truck would be done tomorrow. After hearing nothing I would call to inquire on the status only to be t No sense of urgency, told multiple times my truck would be done tomorrow. After hearing nothing I would call to inquire on the status only to be told it would be few more days. Acted like they didn't want to work on it. Not my first bad experience with this location. Only reason I went back was out of convenience. There was nothing convenient about my experience. I will take my vehicle to another dealership in the future. Sorry, not sorry. Do better! More

Excellent attention and response Efficiency and courteous attitude in all aspects of our business dealing attitude in all aspects of our business dealing More

I had an oil change appointment whe I called I told them I wanted to go to Decatur when I got there they had no record of it so I had to come back in about an hour and half to be worked in this is ridiculou I wanted to go to Decatur when I got there they had no record of it so I had to come back in about an hour and half to be worked in this is ridiculous the last time I was in for an oil change I was there for 3 hours no one ever came and told if there was a problem or sorry we got backed up this service does make me happy to be a repeat customer when your service department is unacceptable to me More

They fixed the problem that we went in for They were courteous and helpful. Goodbye courteous and helpful. Goodbye More

Good Service,Patient was great and negotiable deal was fair… I’ll be back soon fair… I’ll be back soon More

2nd vehicle can't wait to get the third. Very nice and quick financing. I will be back. Very nice and quick financing. I will be back. More

Nathan and the sales manager Kenny was great to work with they were both professional and helpful they were both professional and helpful More

He was absolutely amazing! Got me scheduled for GMC Terrain for a tire rotation and oil change as well as a pre-trip inspection as I was going out of town for a few days. Kept Got me scheduled for GMC Terrain for a tire rotation and oil change as well as a pre-trip inspection as I was going out of town for a few days. Kept me informed on everything. Even worked with our detail department. More