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Kelley Auto Mall
Decatur, IN
234 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 234 reviews
December 22, 2024
The salesperson that we worked with was very honest, helpful, responsive, and not high pressure. helpful, responsive, and not high pressure. More
by jb
Employees Worked With
December 21, 2024
Hailey was very quick to respond when we contacted her. She was always able to answer any questions and help us with anything we needed. She was always able to answer any questions and help us with anything we needed. More
by Mbowen
December 20, 2024
Did very well to maintain professional service and also making sure our needs were met while waiting for quick service making sure our needs were met while waiting for quick service More
by richardhall840
Employees Worked With
December 19, 2024
Got me out of the car I’ve been stuck in for a year for a Great deal and I was so excited to work with a woman Great deal and I was so excited to work with a woman More
by Kristenzent
December 19, 2024
We had a great buying experience! Landan, Jacob, and Nick were wonderful to work with! Our new Bronco is the 4th vehicle we've purchased from Kelley's! They are ALWAYS great to work w Landan, Jacob, and Nick were wonderful to work with! Our new Bronco is the 4th vehicle we've purchased from Kelley's! They are ALWAYS great to work with, from sales to service, and everything in between!!! Thanks again, I love my new Bronco!!!! More
by aehirn
Employees Worked With
Other Employees :
Jacob (unsure of his last name) and Joann Roth
December 17, 2024
Adrienne was very helpful in finding my wife the vehicle she was looking for in the a timely manner she was looking for in the a timely manner More
by Marcus
Employees Worked With
December 14, 2024
Very very nice employees. They helped me with efficiency and great attitude. Thank you so much. They helped me with efficiency and great attitude. Thank you so much. More
by Caylenschane
December 14, 2024
Adrienne and Landon were amazing and we loved working with them. Thank you for the help with them. Thank you for the help More
by ant824867antonio
December 11, 2024
Great customer service and attention to detail to get the vehicle I was looking for vehicle I was looking for More
by Michaelbrown53
December 08, 2024
Luke met me with the friendliest attitude, like he was my neighbor. Wanted to know exactly what I was looking for before we started so he could better begin my journey. He to very, Very thoroughly explain th neighbor. Wanted to know exactly what I was looking for before we started so he could better begin my journey. He to very, Very thoroughly explain the car to me after I picked my 1st choice, which was the 1st he showed me as it would turn out. I will definitely return and send my family. I want them to be waited on by Luke. More
by jeaniasout
