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Keller Chevrolet

Cheektowaga , NY

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9 Reviews

3600 Genesee Street

Cheektowaga , NY

14225

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Showing 9 reviews

July 12, 2023

Chas Keller has a very condescending attitude toward females. He started out nice but then became insistent that “I didn’t understand the car market” he also tried a hard sell approach in buying a new c More

by maryel1217
Recommend Dealer
No
Employees Worked With
Chas Keller
July 23, 2022

This dealership took $500 deposit on a vehicle that was not special ordered. The vehicle was already ordered for this dealership and didn't arrive in time. I was forced to go with a different vehicle. Th More

by cwmiller87
Customer Service
Recommend Dealer
No
Employees Worked With
Chaz
Jul 25, 2022 -

Keller Chevrolet responded

cwmiller87, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Keller Chevrolet Inc does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Keller Chevrolet Inc Team

Aug 03, 2022 -

cwmiller87 responded

As stated I have tryed contacting your dealership. Physically was at your dealership also where I talked with staff. If you would like my mailing address for the check I will provide that. If not, then I will be contacting a lawyer.

March 10, 2021

I had a 1pm oil change scheduled and I arrived to Keller a little before 1. When I got there the two gentlemen behind the desk told me it would be a bit. They were discussing on how to properly put labor ch More

by pixiedust1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dean Jackson, Tammy, Brian and Brittany
March 04, 2021

I have always had good service here...last time Angelo in service was more than accommodating and fair. Service Mgr.,Tammy is super. I never thought I would like and trust dealer service. More

by Audrey F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo , Tammy
September 06, 2019

Liars I got a letter from Chevy saying if I was experiencing certain issues they would replace my brake assist pump. Took my truck to Keller they told me th More

by RobWads73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I think it was Matt maybe?
July 19, 2018

Sales & Service Bought a car when I was casually looking for a replacement. I was previously in a lease, and my new job had me driving far too much for the lease to m More

by Davey Mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
November 27, 2017

Tried to pull one over me. Bought car after taking home found a 2000.00 charge on invoice that was stuck in for no reason.Watch this dealer very shifty .Darryl the sales manger More

by robert revell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darryl business manager
July 06, 2017

Disappointing. No help, couldn't accommodate me at all Sold me a used 2012 Chevrolet Cruze about 2.5 years ago. Car now has transmission issues with 77k miles on it only. They told me $1300 just to diagnos More

by KellerForTheL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie
March 03, 2013

Salesperson was quick to change his tune. First he swore one thing then he swore the opposite. Finance guy pushes for add ons aggressively if you say no. The "special today only pricing" speech is classic, More

by Car4us123
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daryl Pierce, Jim