Keller Bros. Ford Lititz

I will continue to go to Keller Bros then Chapman. They helped us even though our credit was as poor as you could get and we got our dream vehicle F150 Super Crew Cab. The staff at Keller Bros was not They helped us even though our credit was as poor as you could get and we got our dream vehicle F150 Super Crew Cab. The staff at Keller Bros was not only professional but wanted to do anything they could to help us. We were 2 women going into buy a truck NOT one person spoke to us like we were stupid and didn’t have a clue. They listened and kind of laughed when I started checking out the engine and mechanical things under the truck. I am a part time mechanic so I know 100% what I want and what I am looking for and they provided it for us. They were patient totally understanding to our situation with everything. We worked with Marleyna Hershiser she is Amazing. We accidentally sent her a text about shoveling our sidewalks, was supposed to go to my son, and she was gonna come help us because I had a broken ankle and my partner was working. Truly Wonderful people I give Keller Bros 5+ stars. We were at Chapman 1st they didn’t really want to help us with anything poor service 2 bad experiences with Chapman. If your looking for a vehicle go to Keller. Bros they will do whatever it takes to help you and they actually care they are not there to give you a run around they want what is best for you as a Person not a sale! More

The second I began walking around the lot looking at cars, a fantastic and personable sales person (Mariah) approached me and found several vehicles that met the exact specs of what I was looking for. H cars, a fantastic and personable sales person (Mariah) approached me and found several vehicles that met the exact specs of what I was looking for. Her demeanor was nothing but helpful and presented zero pressure to buy. I could tell she was genuinely there to help, which isn't always the case with car salespersons. After discovering she hadn't even been working there that long, I was amazed at the level of knowledge and professionalism she exhibited. I would certainly recommend asking for Mariah to help anyone with their next purchase! More

What a fantastic experience!!!! Marley, Jason, and Chris were absolutely wonderful to deal with!!! I’m absolutely thrilled with the whole transition from my Ford Focus to my beautiful Ford Edge! were absolutely wonderful to deal with!!! I’m absolutely thrilled with the whole transition from my Ford Focus to my beautiful Ford Edge! More

Love the fact they did the recall and didn’t try to sell me a bunch of repairs. I waited for my car they told me 45 min. And it was done in 35. Great job Keller Bros. I also loved the Bible in the waiting r me a bunch of repairs. I waited for my car they told me 45 min. And it was done in 35. Great job Keller Bros. I also loved the Bible in the waiting room More

The cars ended up selling the same day. They are stilling looking for me. Good service. looking for me. Good service. More

Very handy that the dealership has evening hours for service work so I didn't have to arrange for a ride. Spent my time waiting in a very comfortable lounge full of amenities and had an oil change and service work so I didn't have to arrange for a ride. Spent my time waiting in a very comfortable lounge full of amenities and had an oil change and tire rotation completed in a jiffy. I was apprised of my vehicle's current status. Everyone was extremely polite. I would definitely plan my next oil change there since it was done with such ease! More

Have never been disappointed in Keller service and or purchase of new car. I think they genuinely wish to please the customer purchase of new car. I think they genuinely wish to please the customer More

Car as described, very professional, polite, called back immediately answered all questions, had everything ready. immediately answered all questions, had everything ready. More

Great service. Always friendly and knowledgeable. Always open to answering questions and giving helpful guidance about potential repairs that might be needed. Not out to do as much work as possible. open to answering questions and giving helpful guidance about potential repairs that might be needed. Not out to do as much work as possible. More

Excellent service. I have never had an issue that was not resolved to my satisfaction. They do everything they can for me as a customer. resolved to my satisfaction. They do everything they can for me as a customer. More