Keller Bros. Ford Lititz

Juliette was knowledgeable and helpful from start to finish. I had an appointment for " the works" on my vehicle and the tech was terrific. He found a safety issue with the brakes system which I coul finish. I had an appointment for " the works" on my vehicle and the tech was terrific. He found a safety issue with the brakes system which I could lose brakes while operating the vehicle without warning. Communication , explanations and problem resolved with Juliette was a very helpful and pleasant experience. I feel appreciated as a customer and the friendliness and professionalism of Keller Bros over the years is a exceptional experience. More

Very easy to deal with truck when they said it would be. Great job. Thanks Great job. Thanks More

I was very pleased with every aspect of purchasing a vehicle from Keller Bros. Ford on Schaeffertown Road in Lebanon, PA. The customer service was excellent. My salesman, Nate Dohner, was extremely he vehicle from Keller Bros. Ford on Schaeffertown Road in Lebanon, PA. The customer service was excellent. My salesman, Nate Dohner, was extremely helpful and answered all of my questions. He even stayed late on a Friday night the day I picked up my vehicle to make sure I was satisfied with everything. All of the staff were exceptionally friendly and professional. It was the best experience I've ever had buying a car. I was completely satisfied and would definitely recommend this dealership. More

The service department is top notch. They always have the customer's best interest and needs in mind. We feel that when we leave that our automobiles are well maintained and the problem( They always have the customer's best interest and needs in mind. We feel that when we leave that our automobiles are well maintained and the problem(s) resolved. We appreciate all that Keller Brothers Ford has done for us over the years. We feel appreciated and respected as customers. That is so appreciated. More

I have been buying trucks from Keller Bros for 30 years. Buying my current truck was another positive experience! Buying my current truck was another positive experience! More

The techs and service people r always so pleasant and helpful. Explains everything to me helpful. Explains everything to me More

We were very pleased with our shopping experience at Keller Bros. Ford in Lititz, PA. Our salesperson Brenna was excellent - very attentive and knowledgeable without being at all pushy or aggressive, wh Keller Bros. Ford in Lititz, PA. Our salesperson Brenna was excellent - very attentive and knowledgeable without being at all pushy or aggressive, which I greatly appreciated. I've walked out of dealerships when someone puts on the "hard sell". Communications with Brenna was prompt and clear, everything with loan processing went according to plan ... the finance fellow and dealership manager couldn't have been friendlier or more genuine. Just a really good experience and we are loving the car. I've been a Ford guy all my adult life. Had an Expedition for 16 years, have had my Mustang for 11 years, and just traded a 9-year old Explorer for my 2023 model. Just finished a 2200 mile trip to Florida and back - what a beautiful riding vehicle. Averaged 24 mpg down and back, despite traveling 81 through the mountains of Virginia and the Carolinas. The Eco-Boost I4 engine is no joke. Plenty of juice whenever I needed it. More

Exceptional customer service; courteous, professional and very helpful. Answered all questions, explained features of the vehicles and demonstrated. very helpful. Answered all questions, explained features of the vehicles and demonstrated. More

My second time coming to this dealership from far Southern Md. ( a 3 1/2 hour trip ) to buy a car. First time impressed me so much that I returned for my next car. ALL of the employees - from the Gen Southern Md. ( a 3 1/2 hour trip ) to buy a car. First time impressed me so much that I returned for my next car. ALL of the employees - from the General Manager to the techs in the service department take the time to talk to you honestly about any questions you have about the vehicle you are thinking of purchasing. I will return to get my next vehicle also. More

Great respect for the the trusting nature of Jason and Bruno. They handled the sale of the vehicle I purchased very professionally. Nick handeled the financial part of the vehicle with Bruno. They handled the sale of the vehicle I purchased very professionally. Nick handeled the financial part of the vehicle without very efficiently. More