Keller Bros. Ford Lititz

Great service, felt welcome the second that you enter the dealership, not pushy, very professional. dealership, not pushy, very professional. More

I've always appreciated the honesty and accountability of this dealership, but this visit was OVER the TOP!! It has been very difficult for me to find a way to leave my car for servicing. But they came TO this dealership, but this visit was OVER the TOP!! It has been very difficult for me to find a way to leave my car for servicing. But they came TO my workplace, picked UP my car, serviced it, AND drove it BACK to me!!!! AND, they gave me a car wash to boot!!!! Julianna and Chris have always done an amazing job telling me ahead of time what to expect ahead of time too. I am forever sold out for this dealership!!!! More

Just absolutely exceptional customer service. Everyone is so kind and patient. My car buying process with them was wonderful and no pressure. Their service department is also 5 stars. Proud to gi Everyone is so kind and patient. My car buying process with them was wonderful and no pressure. Their service department is also 5 stars. Proud to give them my business! More

Wonderful dealership! All the staff was extremely helpful and friendly. They knew what I was looking for and helped me find it exactly! All the staff was extremely helpful and friendly. They knew what I was looking for and helped me find it exactly! More

I have always been satisfied with their work on my car, and I would recommend them to other people. and I would recommend them to other people. More

The sales staff were friendly and helpful. They focused on my needs and concerns. They answered all questions and made me feel like a valued customer. They focused on my needs and concerns. They answered all questions and made me feel like a valued customer. More

Timely professional service for inspection. Staff was polite and courteous Waiting area was clean Check out was a breeze Staff was polite and courteous Waiting area was clean Check out was a breeze More

Sales Dept. was great. Rick Pontz was as always, happy to help. Always a smile on his face. was great. Rick Pontz was as always, happy to help. Always a smile on his face. More

Service has always been great. I have always trusted their recommendations and have never felt that they were, in any way, suggesting service that was never actually needed. The wo I have always trusted their recommendations and have never felt that they were, in any way, suggesting service that was never actually needed. The work that was performed has been completed on time and without ever a need for a return visit to finish the job More

Salesman was great, no issue there. The “detail” they did on the truck was lacking. I think the spray they used in the rear seats for the fragrance blotched/stained the seats a touch. The “detail” they did on the truck was lacking. I think the spray they used in the rear seats for the fragrance blotched/stained the seats a touch. More