Keller Bros. Ford Lititz

Wonderful I am one of those people who dread going into an auto dealership. I have worked in the field and have seen some things that have been questionable to I am one of those people who dread going into an auto dealership. I have worked in the field and have seen some things that have been questionable to say the least. I always have my guard up and did when I entered Keller Bros. Ford but it did not last for long. I was presently surprised at not only how knowledgeable and nice they were, but also how TRANSPARENT they were. They made sure I knew what was going on at all times and were honest with me. No games. Brad was our salesperson, and his knowledge and personable nature made us at ease. Tim was our F&I person and he was funny and not pushy. The time we spent with him was long as it was a two car purchase BUT very enjoyable. I will look forward to my future relationship with this dealership as I will be using them for service. Please do not hesitate to visit them if you need a new Ford. You will not regret it. More

Great truck buying experience! I purchased a new truck from Keller Bros and the process couldn't have gone any smoother. From them finding the truck to sales and finance, it was a I purchased a new truck from Keller Bros and the process couldn't have gone any smoother. From them finding the truck to sales and finance, it was a great experience. More

Very helpful and patient This is the third car from Keller Bros. always treated fairly and with kindness. Never pressured for a sale always patient and helpful answer question This is the third car from Keller Bros. always treated fairly and with kindness. Never pressured for a sale always patient and helpful answer questions. More

enjoyable, treated with respect This was my first time buying a new vechile, Rick pontz was very easy to work with. Quick response and great service. At no piont durung t he process This was my first time buying a new vechile, Rick pontz was very easy to work with. Quick response and great service. At no piont durung t he process did I feel pressured to buy. More

Repair Summary Keller Bros. employees were kind, knowledgeable, efficient, and timely. From Chris the scheduler, to Rod the mechanic. This has been my experience eve Keller Bros. employees were kind, knowledgeable, efficient, and timely. From Chris the scheduler, to Rod the mechanic. This has been my experience every time and with every repair. More

Have never had a bad experience at Keller Bros. in Lititz My family has been with Keller Bros. for 26 yrs. Even though we live a distance from the dealership we know we get great service there. It is well w My family has been with Keller Bros. for 26 yrs. Even though we live a distance from the dealership we know we get great service there. It is well worth the time and effort for us to bring our cars there for service or buying another car. More

2019 Edge Titanium Elite Very easy and enjoyable experience when purchasing a vehicle. Keller Bros. has a long reputation for customer service and concern for their customers. Very easy and enjoyable experience when purchasing a vehicle. Keller Bros. has a long reputation for customer service and concern for their customers. This is the fourth Ford we bought at Keller Bros. and all of the purchases have been very rewarding. More

Best experience to date Went in to look at F-150, come to find out it’s a steal of a deal! All the members were so nice and helpful throughout the whole process! Will definit Went in to look at F-150, come to find out it’s a steal of a deal! All the members were so nice and helpful throughout the whole process! Will definitely be going back! More

Very good Found the dealership and salesman very professional and with a friendly attitude at the same time. My salesman was Brad and would recommend him to a Found the dealership and salesman very professional and with a friendly attitude at the same time. My salesman was Brad and would recommend him to anyone. Would definitely use this dealership again.Brad and R More

Very positive Outstanding overall experience customer service oriented with follow up contacts in a low pressure setting. Pricing was reasonable and efforts were m Outstanding overall experience customer service oriented with follow up contacts in a low pressure setting. Pricing was reasonable and efforts were made to assure that my truck purchase was adequate to towing needs for an large travel trailer. More