
Keller Bros. Ford Lititz
Lititz, PA
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1st Time Customer I was a little reluctant with going to Keller Bros. after leasing with another dealer for over 30 yrs. But I have to tell you it was the best decisio I was a little reluctant with going to Keller Bros. after leasing with another dealer for over 30 yrs. But I have to tell you it was the best decision I made to lease my new vehicle with Keller Bros. Phil Harnish was excellent, he answered all my questions and concerns with dealing with a new dealership and felt very at ease. The leasing transaction could not of went any smoother!! Thank you Phil for making my leasing process easy! More
I bought a used vehicle from Keller bro’s and they took the time to go over every single part of this vehicle and found 2 items that had to be fixed and wouldn’t sell it to me until it was right! To me th the time to go over every single part of this vehicle and found 2 items that had to be fixed and wouldn’t sell it to me until it was right! To me that is service!!! I would definitely buy another vehicle from them again and if anyone I know if looking I will recommend them as well, every person that I talked to at the dealership was super friendly and knowledgeable. I’m a woman so I was scared to go out and look for a vehicle, when I stopped there, I knew I would be buying there! Thank you all at Keller Ford for making my buying process so easy😊 More
As usual, the best service for my expedition! Always honest, complete services with an explanation and a discussion regarding possible future issues. Thanks for your continued personal care! honest, complete services with an explanation and a discussion regarding possible future issues. Thanks for your continued personal care! More
Keller Bros was the first place we looked when we were deciding to replace our 2010 Ford Fusion. They found a perfect match for us, as we purchased the same make and model and COLOR, only 9 years newer. O deciding to replace our 2010 Ford Fusion. They found a perfect match for us, as we purchased the same make and model and COLOR, only 9 years newer. Our salesman was very good at communicating with us without being pushy. We will continue to use Keller Bros for future auto needs as well as service for our new Fusion! More
Purchase of a new Ford Fusion The Sales Rep, Rick Pontz, was very personable and professional. He took great care in finding the best possible deal for the car I was looking for. The Sales Rep, Rick Pontz, was very personable and professional. He took great care in finding the best possible deal for the car I was looking for. He went over the car features with great detail and made sure I was comfortable with them prior to driving off the lot. I also worked with Tim Cammauf in paperwork sign-off and he was very friendly and professional as well. More
Nervous buyers We went in to look at an Edge. Kyle was helpful and patient. Ryan introduced himself, sales manager and Tim was enjoyable to work with. We went in to look at an Edge. Kyle was helpful and patient. Ryan introduced himself, sales manager and Tim was enjoyable to work with. More
basic maintenance The service department was very personable and I was given a very quick appointment. They were very quick at servicing my vehicle. Everyone was very The service department was very personable and I was given a very quick appointment. They were very quick at servicing my vehicle. Everyone was very helpful. I am glad to have them for any service situations in the future. More
Brian K. and the rest of the team provide fast, friendly, and dependable service whenever I stop in. The Service Department is definitely top notch! and dependable service whenever I stop in. The Service Department is definitely top notch! More
They are taking a long time to fix my car due to parts availability. It seems like they were doing trial and error to fix my car and not really troubleshooting availability. It seems like they were doing trial and error to fix my car and not really troubleshooting More
Complete professionalism and great service. Very easy to schedule an appointment promptly and fast turnaround on getting your vehicle back on the road. Service team goes the extra mile for your happiness. schedule an appointment promptly and fast turnaround on getting your vehicle back on the road. Service team goes the extra mile for your happiness. More