
Keller Bros. Ford Lititz
Lititz, PA
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Reliable Very easy to schedule a time that fits with your schedule, and when they say it will be finished it is finished. People are friendly and helpful. Very easy to schedule a time that fits with your schedule, and when they say it will be finished it is finished. People are friendly and helpful. More
Pleasant experience . Upfront pricing no haggling over price. Rick Pontz was a pleasure to deal with along with Chris, the business manager. Thanks Dan Miller . Upfront pricing no haggling over price. Rick Pontz was a pleasure to deal with along with Chris, the business manager. Thanks Dan Miller More
Only place I'll go for a vehicle. Courteous to you needs and respectful. Not pushy and willing to go the extra mile. Best around. I tell everyone that I know about them. We've bought 1 truck in 2015 needs and respectful. Not pushy and willing to go the extra mile. Best around. I tell everyone that I know about them. We've bought 1 truck in 2015. Than because of the way we were treated we came back in 2019 for a new one. Than at the end of 2019 we decided to go back yet again and buy my wife a van. If we could give them 100 stars we would. More
Long Term Relationship So much fun to peruse options for a new ride. Staff & facility first rate. Can always count on Keller Bros for all our purchases & service needs. So much fun to peruse options for a new ride. Staff & facility first rate. Can always count on Keller Bros for all our purchases & service needs. More
warrenty work The service department was very helpful with setting up a convenient time for service even arranging for a loaner car to be used while the work was be The service department was very helpful with setting up a convenient time for service even arranging for a loaner car to be used while the work was being done. I have not had any problems or concerns with Keller Bros. Keep up the good work! More
Service dept is always timely and friendly. They call and let me know what’s going on with my car during the day. I would always consider going to Keller Bro’s for service let me know what’s going on with my car during the day. I would always consider going to Keller Bro’s for service More
Great dealership to do business with! Very pleased to have purchased a previously owned F-150 from them. The dealership is well organized, the staff is very professional, and knowledgeable Very pleased to have purchased a previously owned F-150 from them. The dealership is well organized, the staff is very professional, and knowledgeable at what they do. I would not hesitate to recommend Keller Bros. Ford to anyone. Top notch dealership!!! Especially enjoyed meeting Melissa Ingram. More
Great job and timely for Oil change, tire rotation. Am very pleased with Dealership from Sales to Maintenance. They seem to be far and above basic requirements for a dealership. I would highly recomme Am very pleased with Dealership from Sales to Maintenance. They seem to be far and above basic requirements for a dealership. I would highly recommend Keller Bros Ford to anyone. More
Purchase of CPO F-150 My family and I have purchased vehicles from this dealership for many, many years. We almost always find good deals here. This was our first purchase My family and I have purchased vehicles from this dealership for many, many years. We almost always find good deals here. This was our first purchase of a Ford CPO car or truck. I was a bit disappointed in a few things. First, the original salesperson we dealt with was a bit pushy and there was no real negotiation with the price and an extra item we requested. We did involve the sales manager and got the extra item at no charge.The delivery went well except I was not given a full tank of gas. I think that is the least that should have been done. Despite all of this, I will still come back here to see if we can find a good deal on a vehicle before going elsewhere. They are very good people to deal with. More
Inspection, general check Service is depedable and very easy making appointments to best suit my needs, and have never had an issue here, not to mention service waiting room wh Service is depedable and very easy making appointments to best suit my needs, and have never had an issue here, not to mention service waiting room which is comfortable while waiting on my vehicle . They also are friendly and come out to explain any issue there my be with my vehicle. More