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Keller Bros. Ford Lititz
Lititz, PA
232 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 232 reviews
November 12, 2024
I made an inquiry about a 2022 Ford Edge and I received a reply from Nick Lopez. From the moment I first spoke with him, he made the car buying process the best I have ever experienced (I should know, I hav reply from Nick Lopez. From the moment I first spoke with him, he made the car buying process the best I have ever experienced (I should know, I have worked at dealer and understand the process). He let me ask a ton of questions and was able to provide answers or if he did not know the answers, he went and obtained. The whole dealership itself was a great experience and easy. Never went purchased a vehicle so fast and it was great. Will purchase from Keller again in the future. More
by WFERTICH
Employees Worked With
Chris Paoli, Nick Lopez, Christopher Macklin
October 31, 2024
I have found the personnel at Keller Brothers excellent responding to my questions and offering solutions and working with their customers. Specifically, their service department is top notch and take the responding to my questions and offering solutions and working with their customers. Specifically, their service department is top notch and take the time to explain any problems found on your vehicle. They will discuss alternative solutions if they are available, or suggest you make your own repairs, if you qualified to do so, to reduce your repair cost. In my case, they used my service repair to place the parts I needed in my car for me to use for the repair. This allowed me to get some parts at a reduced cost. Well done Keller Brothers! More
by Mike
Employees Worked With
Jared, Rod and Mike in the service department., Jason Hartenstine, Chris Keller
October 02, 2024
Great people to deal with. They stand behind their promises. Excellent service department who answered all of my questions. They stand behind their promises. Excellent service department who answered all of my questions. More
by Jbox2install
Employees Worked With
Phil Harnish, Jason Hartenstine, Katrina Beachy, Eli Caban
September 22, 2024
Overall awesome experience. Just purchased my second Mustang from them. Friendly staff and the purchase process was seamless and quick. Will be back again for my next car. Just purchased my second Mustang from them. Friendly staff and the purchase process was seamless and quick. Will be back again for my next car. More
by telaub
Employees Worked With
Nate Sheetz
July 22, 2024
Salesmen are always very helpful and informative,never pushy!! Been buying cars there since 1974! Always been a very good experience,never been disappointed! Highly recommend trying them out! pushy!! Been buying cars there since 1974! Always been a very good experience,never been disappointed! Highly recommend trying them out! More
by Albert s ward
Employees Worked With
Nate Sheetz
June 21, 2024
Everyone was very helpful. Chris Paoli was very helpful in finding me an excellent finance deal. He did not stop until he was satisfied. I appreciated all the work everyone did Chris Paoli was very helpful in finding me an excellent finance deal. He did not stop until he was satisfied. I appreciated all the work everyone did. I will make sure everyone knows. More
by maggie07
Employees Worked With
Chris Paoli, Rick Pontz, Jason Hartenstine, Brenna Williams, Nick Lopez, Eli Caban
June 11, 2024
Good service, 3rd purchase of a car from Keller Bros. , Got the car I wanted, friendly staff, Will continue to use Keller Bros. in future. Salesperson Rick Pontz 2nd car purchased from him. , Got the car I wanted, friendly staff, Will continue to use Keller Bros. in future. Salesperson Rick Pontz 2nd car purchased from him. More
by abbyjacq
Employees Worked With
Rick Pontz
June 03, 2024
Returned recently for our 3rd Keller Bros purchase: they never disappoint! Every effort was made to accommodate our very busy day and compare several vehicles. We've previously dealt with Phil Harnish ,but never disappoint! Every effort was made to accommodate our very busy day and compare several vehicles. We've previously dealt with Phil Harnish ,but our staffing today was also a great experience Salesman Nate Sheetz was a wealth of information and took me on a very informative test, Mike in Financing was so kind and helpful explaining everything needed, and Chris in their Documentation area made a complicated closing a breeze. The SUV is great too, thank you again, Keller Bros at Lititz! More
by jtucciarone
Employees Worked With
Mike in Finance, Chris from Jersey, Nate Sheetz
June 02, 2024
I was looking for specific features on an F150, ended up with a 2023 F150 XLT - Nate and Keller Bros in Lititz helped me find exactly what I needed, which I was very specific. They made the process smooth, with a 2023 F150 XLT - Nate and Keller Bros in Lititz helped me find exactly what I needed, which I was very specific. They made the process smooth, were extremely helpful in discussing what I wanted and delivered. I got the truck for my family shortly after. Much of the info was done electronically prior to purchase which made the actual sale very easy. I was able to test drive a few vehicles without any hassle. Example of excellent service: I wanted a spray in bed liner. They organized the service and had it performed prior to pickup. Keller Bros has also been very open to questions and concerns. I've had a few questions after purchase and they are always quick to respond and willing to help. I would recommend Keller Bros to anybody searching for a new car or truck. More
by jnachtigall
Employees Worked With
Nate Sheetz
