Keene Dodge Chrysler Jeep Ram
Jarrettsville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I just purchased a 2021 RAM 3500 cab/chassis for my utility company and as a first time buyer at Keene my experience was very good. Mr. Jason Goodman, Commercial Specialist, was exceptional. I had c utility company and as a first time buyer at Keene my experience was very good. Mr. Jason Goodman, Commercial Specialist, was exceptional. I had configured many options to fit my needs and his knowledge, expertise and practical advise was sound and very helpful. The staff support of the sales process was first rate. More
My experience with Keene has been awful. I live a couple hours away so I wanted plenty of pictures and a walk around video of a 3500 Ram. After 3 days of talking to the salesman I still had not received pic hours away so I wanted plenty of pictures and a walk around video of a 3500 Ram. After 3 days of talking to the salesman I still had not received pictures of under the truck or a video as requested. When it came to negotiating they were very unwilling to work with me, and I am very aware of how far negotiations can go with dealerships. Once they presented a spreadsheet they did not have the correct numbers we had talked about. These salesman would much rather push the customer off until the next day it seems like. Would not recommend. More
First time ever in a Dodge dealership, and I bought a new Ram 1500. Keene did an exceptional job throughout the whole process 10+rating would be selling them short, also I will drive the 45 minutes to have m Ram 1500. Keene did an exceptional job throughout the whole process 10+rating would be selling them short, also I will drive the 45 minutes to have my truck services there as well. More
I own 3 vehicles and wouldn't THINK of taking them anywhere but Keene Dodge for service! I have never been surprised at check out. Estimates are given before repairs are started, Jim Mann and the enti anywhere but Keene Dodge for service! I have never been surprised at check out. Estimates are given before repairs are started, Jim Mann and the entire team are excellent. They value MY time, so promises made are kept. Go to Keene Dodge for all your vehicle's service! You'll be glad you did! More
Incredible service, friendly and polite. Thank you Mrs. Christine Devor, your service was charming, friendly and patient. Thank you so much! We will send more clients and positive recommenda Thank you Mrs. Christine Devor, your service was charming, friendly and patient. Thank you so much! We will send more clients and positive recommendations!TH More
Keene Dealer Site The reason I brought my 2nd car from Keene was the Service Dept. Jim Mann and crew do a GREAT job, the hold crew in the service does a GREAT job! Th The reason I brought my 2nd car from Keene was the Service Dept. Jim Mann and crew do a GREAT job, the hold crew in the service does a GREAT job! Thank you Don Doherty More
Car was fixed but engine light is back on and reading same code we will have to bring it back. But excellent service. Hopefully they can fix the problem upon our return. same code we will have to bring it back. But excellent service. Hopefully they can fix the problem upon our return. More
This is by far the best dealership around. They treat you very well whether or not you buy anything. The service department is run by Mr. Tony Bisesi and just by talking to him or his staff you can see and t very well whether or not you buy anything. The service department is run by Mr. Tony Bisesi and just by talking to him or his staff you can see and tell how much he cares about his customers and their satisfaction with everything they do. As long as Keene Dodge is open we will never buy a new car from anywhere else. More
Keene is excellent. Jim Mann is the best service advisor in the world. He made sure I had a loaner vehicle. He always makes sure my vehicle has been fixed properly prior to letting me pick it up. He always in the world. He made sure I had a loaner vehicle. He always makes sure my vehicle has been fixed properly prior to letting me pick it up. He always keeps me up to date on the progress of the repair/service being done. I highly recommend Jim and Keene! More