
Keeler Mercedes-Benz
Latham, NY
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176 Reviews of Keeler Mercedes-Benz
First time that I have ever truly enjoyed buying a car I have always dreaded car shopping.... until now. Jason Terrence is the most patient sales representative I have ever met. He took his time with us, I have always dreaded car shopping.... until now. Jason Terrence is the most patient sales representative I have ever met. He took his time with us, answered all of our questions and never once did we feel rushed into making a decision. We ended up purchasing 2 cars that day from him, one for me and another for my son. We couldn’t be happier with the decision we’ve made. Thank you so much Jason .... we will be back to see you when we’re in the market again for another car. More
Keeler my dealer DJ and John have been phenomenal. Great experience buying the new GLE. Keeler is our dealer. I will recommend Keeler to all of my friends and family! DJ and John have been phenomenal. Great experience buying the new GLE. Keeler is our dealer. I will recommend Keeler to all of my friends and family! More
Outstanding Service Dominic helped me find my first Mercedes at Keeler. Couldn’t have asked for better Service .I will definitely come back to work with Dominic Dominic helped me find my first Mercedes at Keeler. Couldn’t have asked for better Service .I will definitely come back to work with Dominic More
Awesome experience Casper was really great to work with. He listened to what I told him I was important to me and he knew exactly which cars I would be interested in. He Casper was really great to work with. He listened to what I told him I was important to me and he knew exactly which cars I would be interested in. He took the time to go over all the features of each car so I understood the benefits of each vehicle we looked at. What a great experience. I would definitely ask for Casper again. He made the whole process seamless. Working with Casper was like working with an old friend even though we had just met. Thank you! More
Great experience I like my sales person Lynn Larson and I always go to her. This is my 6th purchase I have a problem with the service dept. They are kind of stuck up. I like my sales person Lynn Larson and I always go to her. This is my 6th purchase I have a problem with the service dept. They are kind of stuck up. I don't appreciate when you walk past a customer and ignore them or don't say hello . if I saw one of my employees do that ,that would be the last time it would happen. More
Absolutely the best The whole experience was flawless from start to finish. It put the fun back into car buying. The salesman was impeccable. I’ll be back again. The whole experience was flawless from start to finish. It put the fun back into car buying. The salesman was impeccable. I’ll be back again. More
Casper was awesome to work with Great experience with Casper, he did a good job on follow thru right to delivery. A lot of people involved in the whole experience, would have been a Great experience with Casper, he did a good job on follow thru right to delivery. A lot of people involved in the whole experience, would have been a lot better dealing with Casper More
amazing people, very friendly and accommodating Went in to look at a particular Mercedes, greeted very quickly and very nicely by John Zumbo who ended up at the end selling me the car. There was no Went in to look at a particular Mercedes, greeted very quickly and very nicely by John Zumbo who ended up at the end selling me the car. There was no back and forth as it is at other dealers trying to give you the highest price to sss if you would fall for it. It was very straight forward and clear. I got the answer on how much my car payment was going to be, what I was paying total and what I was getting. Very professional and knowledgeable about the car, I even had my one year old with me at the time of purchase and everyone was very helpful and accommodating for me having to bring the car seat in, stroller and a diaper bag, and even took a minute for when he wasn’t behaving and didn’t seem annoyed. Even when I brought the car home and noticed an issue with the vehicle I called John right up and he started working on a way to fix it. All in all, just a great staff and amazing car. More
Purchased my E550 from Paul Martell I just picked up my E550 I love the car my salesman Paul Martell he is Personable, Honest, and Transparent are the few qualities he has. ESPECIALLY in I just picked up my E550 I love the car my salesman Paul Martell he is Personable, Honest, and Transparent are the few qualities he has. ESPECIALLY in this business, that’s hard to find. You’ve got my word that this is the guy you need to see if you need a Mercedes Benz Thanks for getting me into Eclass You’re a game changer. Go see Paul and finance manager Steve at KEELER! More
They do not care about your car Had my amg Mercedes in there for service multiple times. horrible service. Did not fix issues with the car and releases it to me and then car still ha Had my amg Mercedes in there for service multiple times. horrible service. Did not fix issues with the car and releases it to me and then car still has issues and new issues are found later on after going to an independent shop and they accepted that there was an issue. They are hard to work with and unfortunately the only Mercedes dealer in the are so i am stuck going back there. When i lived downstate the service is way better and they care because they have competition. Body shop is also useless as they cannot do their job right and the paint fell of the car and then tried to blame it on me and i paid for a repaint which was their issue and then they repainted it without matching it correctly to the point the service guys pointed it out More