Keeler Mercedes-Benz

The Mercedes dealership and staff prided an exceptional experience when selecting, purchasing, and picking up my new BLC. experience when selecting, purchasing, and picking up my new BLC. More

The service was superb. Excellent. Courteous. Professional. Timely. Resolved the issue same afternoon. Eddie Olarinde and the service team were extraordinary Excellent. Courteous. Professional. Timely. Resolved the issue same afternoon. Eddie Olarinde and the service team were extraordinary More

Excellent customer service from everyone involved with Mercedes! Extremely professional and courteous! I feel confident and safe when I deal with the staff. Mercedes! Extremely professional and courteous! I feel confident and safe when I deal with the staff. More

I always feel confident and know that the diagnosis and work will be carried out to the highest standard with the Keeler Mercedes team. Geoff P. Is clear, available and spends the time to answer questions work will be carried out to the highest standard with the Keeler Mercedes team. Geoff P. Is clear, available and spends the time to answer questions and goes out of his way to make things right. More

They were friendly, very efficient and got my vehicle back to me looking better than before! back to me looking better than before! More

Keeler has been a very thorough and reliable dealership since I’ve owned my cars. I’m always satisfied with my visits. Geoff (service advisor) always addresses my questions or concerns in a timely manner since I’ve owned my cars. I’m always satisfied with my visits. Geoff (service advisor) always addresses my questions or concerns in a timely manner and is also very knowledgeable about what may be going on with my vehicles. I would recommend Keeler to anyone who owns a Mercedes. More

Efficient and fair. I was in and out to drop off and pickup my car in minutes. I was in and out to drop off and pickup my car in minutes. More

This dealership has no business selling Mercedes cars. With luxury cars, you expect quality service and attention to detail, and the people at Keeler are patently not up to the task. From the day y With luxury cars, you expect quality service and attention to detail, and the people at Keeler are patently not up to the task. From the day you buy your car, this is apparent. Everything they do is sloppy, and not what you expect (and deserve) with the purchase of an $80,000 car. In 2019 I purchased a brand-new AMG from them and they damaged it before I took delivery of the car. Someone at the dealership wiped it with a dirty rag, leaving clear scratches in the door that requiring a trip to the body shop for an hour’s worth of buffing and polishing to remove. Fast forward five years in 2024, and the brand-new GLE I purchased from them presented the same in attention to detail. Goop from a sticker was stuck to the front bumper, and no one bothered to clean it, and there was a noticeable chip in the paint on one of the door edges (clearly, some idiot at the dealership opened the car door into another car). No one there sought to fix these issues, even after the car was “detailed” before delivering it to me. Their service center is equally sloppy, it not more. My car has been scratched and my wheels damaged by their service people, not to mention the fact that repairs have at times been performed inappropatelu, requiring trips back to the dealership to fix glaring problems. (For example, forgetting to properly reattach the door panel after replacing a speaker). I’ve experienced multiple similar issues with Keeler Mercedes. When you buy a Mercedes or any other luxury brand, you should expect excellent service from start to finish. Keeler is woefully inadequate. More

This is my 5th Mercedes from Keeler & Dominique Cadet has been my sales rep. since day one. Dom has always gone above and beyond to make sure he finds me the perfect vehicle that fits my style, from color t been my sales rep. since day one. Dom has always gone above and beyond to make sure he finds me the perfect vehicle that fits my style, from color to special features. He is extremely knowledgeable, professional and ensures that I have the best experience from finance to service. Matt Pagani works in the service dept. his customer service is outstanding. I would highly recommend them both from purchase to service. More

This was my second time leasing from Paul Martell, he is a great salesperson and very sensitive to the needs of the clients. He makes it very easy and smooth to deal with. As long as I lease or purchase a M a great salesperson and very sensitive to the needs of the clients. He makes it very easy and smooth to deal with. As long as I lease or purchase a Mercedes Benz, I will deal with Paul. More