Keating Toyota
Manvel, TX
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53 Reviews of Keating Toyota
Salespeople were good to work with. However, during our dealings there was no mention that we would be hit with an $18k “dealer installed option” which actually meant $18k dealer markup However, during our dealings there was no mention that we would be hit with an $18k “dealer installed option” which actually meant $18k dealer markup on a new Toyota Land Cruiser. Went down the road to another Toyota dealership and they actually offered a $1k discount off MSRP for the same vehicle. Avoid this dealership! Such a scam! $19k only to line the pockets of the dealership on top of the profit they would have made selling the vehicle at MSRP. More
Keating Toyota prides themselves on taking advantage of young women, getting them tied up in high interest rate deals, extended terms, and padding it with an extended warranty! I would NOT RECOMMEND and wo young women, getting them tied up in high interest rate deals, extended terms, and padding it with an extended warranty! I would NOT RECOMMEND and would never suggest doing any kind of business with them! stay Away!!! More
Sales side was great but after you buy a vehicle from this dealership, they have by far the worst customers service. Promises after purchase still not met per sales agreement. No direct answers and a lot this dealership, they have by far the worst customers service. Promises after purchase still not met per sales agreement. No direct answers and a lot of finger pointing. I left the dealership after three hours with no answers and was told to call Toyota. Very disappointed as I buy a car every year or two and have never experienced this level of carelessness! More
Run from this dealership! ! I scheduled an appointment with Jamie (internet sales) to view and test drive a used vehicle. I texted Jamie numerous times to verify that the vehic ! I scheduled an appointment with Jamie (internet sales) to view and test drive a used vehicle. I texted Jamie numerous times to verify that the vehicle was on the lot. After numerous attempts, she finally responded to me 2 hours before my scheduled appointment and assured me the vehicle was on site. So I drove 50 minutes from my house and paid numerous tolls only to be greeted by someone else and they informed me that the vehicle was NOT on site and that it had flooded during a storm 1 1/2 months ago. Basically Jamie lied to me. The General Manager came out to apologize to me. I asked if he could at least reimburse me for my gas and the tolls. He said "no", but then had the gall to try to offer me a special deal on a new car. I got up and left. No integrity and terrible dealership. More
Keating Toyota is a prime example of a dealership that prioritizes profit over customer satisfaction. After agreeing on a price for the same vehicle over the phone, they attempted to upsell me a more expe prioritizes profit over customer satisfaction. After agreeing on a price for the same vehicle over the phone, they attempted to upsell me a more expensive model. When I refused, they pressured me to get proposals from other dealerships so they could underbid them. However, they never provided me with a written proposal of their own, making it impossible for me to shop around. Their deceptive tactics are a clear indication of their lack of integrity. I strongly urge anyone considering buying a car to avoid Keating Toyota at all costs. Their unethical business practices are a disgrace to the automotive industry. More
This was a nice and clean dealership. Friendly associates I was introduced to Tom Davenport who explained everything and the buying process. Would definitely go back for my next vehicle. Friendly associates I was introduced to Tom Davenport who explained everything and the buying process. Would definitely go back for my next vehicle. More
They are using a bait and fish method to get you to go to the dealership, advertising vehicles they don’t have or have but at a different price. Vehicles that are online and on their websites aren’t correct, the dealership, advertising vehicles they don’t have or have but at a different price. Vehicles that are online and on their websites aren’t correct, they just want you to come to the dealership to show you cars you are not interested in. More
DO NOT BUY FROM KEATING TOYOTA. THEY ARE ALL SCAMMERS, FROM SALES TO FINANCE DEPARTMENT. THEY LIE TO YOU ABOUT PRICE AND WILL ADD EXTRAS YOU DON'T WANT. THEY ARE ALL SCAMMERS, FROM SALES TO FINANCE DEPARTMENT. THEY LIE TO YOU ABOUT PRICE AND WILL ADD EXTRAS YOU DON'T WANT. More
Avoid this dealership at all cost. Trust me it’s worth drive a little further to Mike Calvert on 610!! There fluff the numbers, lie to you to come in and try to force a deal on you. A Trust me it’s worth drive a little further to Mike Calvert on 610!! There fluff the numbers, lie to you to come in and try to force a deal on you. AND TO TOP IT OFF RUN YOUR CREDIT WITHOUT CONSENT!!! More
Wonderful experience at SPACE CITY TOYOTA! Keating is GARBAGE! They will waste HOURS of your time, and when it comes to financing they will change the whole deal! Do not do business with KEA Keating is GARBAGE! They will waste HOURS of your time, and when it comes to financing they will change the whole deal! Do not do business with KEATING! Find RAUL at Mak Haik Toyota, or NELLY at Space City! Keating has an F rating in the BBB, and I will be reporting them for violating the Fair Credit Reporting Act for running my husbands credit without his consent as he wasn’t present for this. Rico is a liar and doesn’t know how to understand the calculations in his industry, Eric bowman tries to get buyers to pay for taxes on a lease, which is not the responsibility of the leasee in Texas, so don’t fall for it. Sean is the partner who ran credit without consent and literally laughed in my face when I told him my MSRP and monthly goal. Overall AVOID THIS PLACE AT ALL COST! THEYRE SCAMMING PEOPLE LEFT AND RIGHT. More