Kearny Mesa Toyota
San Diego, CA
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428 Reviews of Kearny Mesa Toyota
Helpful to customers. They are informative and knowledgeable about their product. Straightforward to understand and easy for customers to make the process of buying easier They are informative and knowledgeable about their product. Straightforward to understand and easy for customers to make the process of buying easier. More
Teresa is a really passionate and helpful dealer. You can get good information and help in every aspect you need to buy your desiring care. You can get good information and help in every aspect you need to buy your desiring care. More
Some time ago, I took my 2016 FR-S in for its 60k mile service, which includes a tune-up/spark plugs. Immediately I noticed what would later be diagnosed (at cost) as a misfire due to a cracked spark plug service, which includes a tune-up/spark plugs. Immediately I noticed what would later be diagnosed (at cost) as a misfire due to a cracked spark plug. This at one point caused a check engine light, though allegedly no codes were read by techs. I didn't immediately return the vehicle because I foolishly trusted that this dealership wouldn't return my car to me with such an obvious defect in general, let alone one they themselves created. Six thousand miles later, well ahead of the service interval, the misfire was noticeably worse, and a rattle from the engine developed. That is when this dealership charged me $1,000 for the privilege of diagnosing and fixing the issue of the faulty spark plug, and they want a further ELEVEN THOUSAND simply to diagnose the rattle. At this point, I wouldn’t trust this dealership to replace a light bulb in my house without starting an electrical fire. I’m so disgusted not just with this dealership, but with Toyota as a company at this point, I will gladly forgo the Toyota Care perk of my 22 Camry and take my business elsewhere if it means never having to give these frauds another penny. More
This staff; Sina and Yahiara are very excellent in doing their job. Even after purchasing they make time to follow up with me. Staff Sina is very approachable and accommodating when it comes to my inquiry a their job. Even after purchasing they make time to follow up with me. Staff Sina is very approachable and accommodating when it comes to my inquiry as well. They make a great part of Toyota team. More
teresa and All the stuff are very helpful My experience are awesome! Thank you so much and I will recommend a friend or a family to come Kearny Mesa dealership in San Diego! are awesome! Thank you so much and I will recommend a friend or a family to come Kearny Mesa dealership in San Diego! More
Average inventory, friendly and pleasant sales person and very condescending financing staff. I was even told by a financing staff that he “could care less” whether or not I buy a car from them. very condescending financing staff. I was even told by a financing staff that he “could care less” whether or not I buy a car from them. More