Kearny Mesa Toyota

Tried to trade in my vehicle to get a new Tacoma. Was initially working with a sales manager named Will. I was in a unique credit situation with my trade in having a lot of negative equity, so I unde Was initially working with a sales manager named Will. I was in a unique credit situation with my trade in having a lot of negative equity, so I understood that it was going to be difficult to get a deal done. However, it seemed like he didn’t even try. He never returned any of my calls. Eventually, I was contacted via text by “Mariana” (I might have that name wrong). She was as helpful as she could’ve been in her situation (not sure if she was a salesperson or just a point of contact that he handed me off to). Basically, I felt unimportant to them and not a priority in any way. They didn’t seem motivated to get a deal done and I felt like I kept getting put on the back burner so they could focus on “easier” customers. At the end of it all, I walked away empty handed and went to another dealer. If it wasn’t for the lady that was texting me, I would’ve given them zero stars More

I purchased my new 24 Tundra and my experience with this dealership was flawless! Shout out to Sina and Eric for the assistance, you guys made my dream a reality!! If you are looking into a new Toyota don’t dealership was flawless! Shout out to Sina and Eric for the assistance, you guys made my dream a reality!! If you are looking into a new Toyota don’t think twice and give them a call! You won’t be disappointed. THANK YOU! 🙏🏽 More

My experience was amazing! Tyrell really helped me out and looked out for my best interest. As soon as I got to the lot, I saw Tyrell and asked if they had any Corolla hybrids, Tyrell really helped me out and looked out for my best interest. As soon as I got to the lot, I saw Tyrell and asked if they had any Corolla hybrids, he took me inside the office right away to look and we test drove a vehicle minutes after that. He made the experience easy and was very patient with me. Explained terms I didn’t understand and answered any and all questions I had More

Quick service attentive and professional. Staff is very friendly and helpful. The facility is nice and clean. Staff is very friendly and helpful. The facility is nice and clean. More

I really liked the experience I had with Rico Bundalian and Virgil they were super charismatic, funny and always outgoing and they explained exactly well everything my mom needed it to get a car, one of t and Virgil they were super charismatic, funny and always outgoing and they explained exactly well everything my mom needed it to get a car, one of the best experiences I’ve ever had in a car dealership and I got lucky Rico and Virgil were there to help my mom, we really like and love the car it exceeded our expectations truly practical, comfortable, spacey and beautiful too. I truly recommend everyone coming to this location you won’t regret at all. More

Outstanding customer service, professional and knowledgeable. Best experience I've had buying a new vehicle. Highly recommended knowledgeable. Best experience I've had buying a new vehicle. Highly recommended More

Daisy was very kind, courteous, and knowledgeable. Everything went fantastic from the time we met her to the delivery of Mia’s hybrid Corolla LE. I would highly recommend Kearny Mesa, toyota To my fri Everything went fantastic from the time we met her to the delivery of Mia’s hybrid Corolla LE. I would highly recommend Kearny Mesa, toyota To my friends and family. thank you for your wonderful service More

What a way to ruin a Saturday. I made an appointment for 8:20 to get my oil changed and 40k service done. I showed up 10 mins early with my 10 month old in tow. I also asked if whi I made an appointment for 8:20 to get my oil changed and 40k service done. I showed up 10 mins early with my 10 month old in tow. I also asked if while it was up on the lift they could take a look at one of my shocks that has been making noises. I was there for 3 hours for a simple service. When it was finally my turn to pay I mentioned having been there for 3 hours, expecting some sort of explanation or apology, but no, the service advisor just says, “I’m printing your paperwork out now” and walks away. This dealership pretty consistently sucks. Since I was there for so long, I had to opportunity to watch the other service advisors walking back and forth with customers. They were talking and laughing with them, and each one handled probably 3x the number of vehicles as the guy who helped me. It seems like some of the people who work there are capable of doing their job, but the guy who helped me certainly wasn’t. More

Easy fast and efficient. Great team sales team. Been doing business for 3 years and will keep doing it. Great team sales team. Been doing business for 3 years and will keep doing it. More

Amazing service! ! Everyone is so nice! process was quick and easy. Sina was great!! Highly recommend! ! Everyone is so nice! process was quick and easy. Sina was great!! Highly recommend! More