Kearny Mesa Toyota
San Diego, CA
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431 Reviews of Kearny Mesa Toyota
Hands down the most professional fastest most effective and efficient car buying experience I’ve ever had and I’ve dealt with Mercedes and BMW in the past! and efficient car buying experience I’ve ever had and I’ve dealt with Mercedes and BMW in the past! More
Jake Boothe was very helpful. He guided us through the whole process with great detail. We had a great car buying experience. He guided us through the whole process with great detail. We had a great car buying experience. More
That was terrific, top notch in costumer service, the representative Cina was above and beyond helping us in getting the best deal. thank Toyota and much appreciated to Cina. representative Cina was above and beyond helping us in getting the best deal. thank Toyota and much appreciated to Cina. More
They whole experience was really great. They were so helpful, explained to me everything clearly and solve my problem in a less time They were so helpful, explained to me everything clearly and solve my problem in a less time More
Arrived at this dealership looking for a hybrid vehicle. I was shown a hybrid on the lot and was told a hybrid in white was available soon. Later, they pushed off my ability to see the vehicle before signin I was shown a hybrid on the lot and was told a hybrid in white was available soon. Later, they pushed off my ability to see the vehicle before signing a contract and actually offered me a contract for a non-hybrid vehicle — entirely the wrong model! Tactics like this go above and beyond the usual options loaded contracts and as a result this dealership cannot be trusted. More
Minus five stars. These people are the worst service people ever. They gang against their customer, which took me to realize they were completely empty. Manager after These people are the worst service people ever. They gang against their customer, which took me to realize they were completely empty. Manager after manager all praised their employees and barked to customers. Honestly, they are the worst ripoff. We pay for services, we buy their expensive cars, and we choose them because of their brand reputation…, but when it comes to service, go to Kearny to learn about the Cheap style. All employees horsing around and eating noisily; their laughter indicated how much they cared about a customer waiting to be helped… it did not surprise me how management seemed totally absent. None of them were real managers, they were entitled friends protecting each other and eager not to work… zero pride and zero work ethics. Is this Toyota New Normal???? More