Kearny Mesa Toyota
San Diego, CA
Filter Reviews by Keyword
By Type
427 Reviews of Kearny Mesa Toyota
Very happy w the service over all the whole department were very nice and helpful and knowledgeable I’d tell my friends to go over and shop for a vehicle u won’t be dissatisfied Tks agin to you all I love were very nice and helpful and knowledgeable I’d tell my friends to go over and shop for a vehicle u won’t be dissatisfied Tks agin to you all I love my truck More
This dealership was amazing to work with. Sina made things so easy to find the best vehicle for me. Jeff did great with all the paperwork and was very transparent Sina made things so easy to find the best vehicle for me. Jeff did great with all the paperwork and was very transparent More
The dealership is very clean and the salesman are professional and respectful and they often have good selections in terms of cars, especially Kyle he was very patient, respectful and honestly felt professional and respectful and they often have good selections in terms of cars, especially Kyle he was very patient, respectful and honestly felt like you were talking to an ordinary person rather than a salesman trying to be pushy. After being there for a bit I ended up getting a used car with a good deal for the most part the only thing which is why I give this 3 stars was one of the manager with a beard kind of short carried sunglasses. i honestly don’t remember his name but he was behind the glass doing numbers for me but was very outspoken he honestly was using a lot of curse words and just didn’t sound professional it didn’t help that there was no doors behind that glass so I could hear him very easily and i honestly idk If I heard him clearly but it almost sounded like he was complaining about me or my trade in like it was annoyance we all have bad days but work should remain as professional as possible and also be mindful if customers are around. Other than that everything was smooth. More
Excellent experience with this dealership! The staff are very friendly and knowledgeable. Would definitely recommend for your next new vehicle purchase! The staff are very friendly and knowledgeable. Would definitely recommend for your next new vehicle purchase! More
Tried to trade in my vehicle to get a new Tacoma. Was initially working with a sales manager named Will. I was in a unique credit situation with my trade in having a lot of negative equity, so I unde Was initially working with a sales manager named Will. I was in a unique credit situation with my trade in having a lot of negative equity, so I understood that it was going to be difficult to get a deal done. However, it seemed like he didn’t even try. He never returned any of my calls. Eventually, I was contacted via text by “Mariana” (I might have that name wrong). She was as helpful as she could’ve been in her situation (not sure if she was a salesperson or just a point of contact that he handed me off to). Basically, I felt unimportant to them and not a priority in any way. They didn’t seem motivated to get a deal done and I felt like I kept getting put on the back burner so they could focus on “easier” customers. At the end of it all, I walked away empty handed and went to another dealer. If it wasn’t for the lady that was texting me, I would’ve given them zero stars More