Kearny Mesa Acura

Bad Service Experience Worst service experience from a dealership, especially it being my first time at this service center. I brought my car in for it's first A1 service, Worst service experience from a dealership, especially it being my first time at this service center. I brought my car in for it's first A1 service, only having 7,000 miles on it. The service consultant asked me if I've been in a collision recently. I was basically in shock when he asked this. I asked what is wrong with my car. And he said that my CV Boot was cracked and that it would cost over $900 for a new CV Boot and axle shaft. He simply advised my husband & me to not drive off the lot that day because we would only be causing more damage to the car. We ended up taking it to a trusted repair place and it wasn't cracked. The clamp was loose. It makes me wonder how the technician didn't check the clamp and just assumed it was cracked. After my follow up call from Acura regarding my service experience, I received a call from Kathy (customer care manager). She wants me to bring my car back in so that another technician can look at the car. More

Bad service/parts experience Worst service experience I've ever encountered from an Acura Dealer Service Dept. Went in for A1 basic service, plus some factory corrections that we Worst service experience I've ever encountered from an Acura Dealer Service Dept. Went in for A1 basic service, plus some factory corrections that were needed. Service Tech guy helping me was possibly having a bad day, but his attitude was awful and basically said I was "free to take my business down the road". No effort was made, in my opinion, to keep me as s customer, nor address my concerns about the car with a positive disposition. Do as I did and seek another dealership for servicing of your car More

BEST CAR BUYING EXPERIENCE TO DATE After a bad experience next door at Mini of San Diego, my wife and I were walking back to my truck and decided to see what Acura was all about. Well, After a bad experience next door at Mini of San Diego, my wife and I were walking back to my truck and decided to see what Acura was all about. Well, thanks to Scott Barker, we left in a bad xxx fully loaded 2016 TLX, 4DR, V6, AWD, with a few extras added and purchased all out the door for $46K! Scott is honest, knowledgeable, patient and up front about everything! He answered questions before we even asked them! Funny thing is we never even considered Acura! Thank you Scott and Albert for staying late to wrap up the deal! Sorry MINI but business is business! MAY MORE CAR AND FEATURES FOR THE MONEY HANDS DOWN! More

Internet manager Kelsey is not trustworthy After negotiating on price, color and going there to buy the car, the Internet manager Kelsey pulls a fast one and doesn't keep her word! Beware! Real After negotiating on price, color and going there to buy the car, the Internet manager Kelsey pulls a fast one and doesn't keep her word! Beware! Really disappointed after going through and doubling checking everything. She is young and apparently has a lot to learn in terms of ethics! More

Great experience! I had a wonderful buying experience at Kearney Mesa Acura. Scott Barker was my sales consultant. I liked that he provided excellent customer service I had a wonderful buying experience at Kearney Mesa Acura. Scott Barker was my sales consultant. I liked that he provided excellent customer service and was knowledgeable on the vehicle we looked at. He took us through the car buying experience without any sales pitches and let the car sell itself. We highly recommend Scott and Kearney Mesa Acura More

Scott is amazing! I got my used mercedes here and Scott was the one to help me. Everyone here is quite friendly and they've got a good lounge area while you wait for yo I got my used mercedes here and Scott was the one to help me. Everyone here is quite friendly and they've got a good lounge area while you wait for your car. Scott has a great attitude and he hasn't ever dissapointed me. Go to Scott! More

Excellent Customer Service Scott Barker did a great job of helping me get in to another lease. He has made my car shopping experience stress free with no hassles, so there wasn' Scott Barker did a great job of helping me get in to another lease. He has made my car shopping experience stress free with no hassles, so there wasn't a reason for me not to come back. I would recommend Scott to anyone looking for outstanding customer service! More

Plenty of Options! If you’re looking for a great car, excellent customer service with the bottom line facts; come see Scott Barker and the team over at Acura in Kearny M If you’re looking for a great car, excellent customer service with the bottom line facts; come see Scott Barker and the team over at Acura in Kearny Mesa. While we were hashing out the details, he said something that stuck with me…”everyone likes options right?”; and that’s what he gave me…options. I was moving from my convertible BMW to something a lot more reliable, while maintaining luxury and style. He helped facilitate the process. I’m loving my 2015 TLX!!! Thanks Scott Barker More

"Pleasant experience buying a car" I’m very happy with my new RDX I went in to test drive a car and with no pressure walked out with the car that I wanted. Scott is a no pressure sales I’m very happy with my new RDX I went in to test drive a car and with no pressure walked out with the car that I wanted. Scott is a no pressure sales person and makes it a very pleasurable experience purchasing a car. Scott told me he comes with the car and he does I have been in for free car washes and he also helped me out with a phone pairing problems. More

Great service! Scott Barker is very professional, knowledgeable, friendly and courteous. He made sure all my needs were met and questions answered. I would definitel Scott Barker is very professional, knowledgeable, friendly and courteous. He made sure all my needs were met and questions answered. I would definitely recommend this dealership. More