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Kearny Mesa Acura

San Diego, CA

4.4
144 Reviews

5202 Kearny Mesa Rd

San Diego, CA

92111

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Showing 144 reviews

July 13, 2025

I have great professional service. My Acura RDX definitely runs better. I really like transparency and the information from the mechanic. More

by Gadman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex, Sean Weaver
Jul 13, 2025 -

Kearny Mesa Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kearny Mesa Acura!

July 12, 2025

Brian the service advisor gave good advice on the service that the Acura needed. He was courteous and knowledgeable. More

by Amandyam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 12, 2025 -

Kearny Mesa Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Kearny Mesa Acura, we look forward to having you as a valued customer for many years to come!

July 07, 2025

I had our MDX service for oil change before a long trip with the family. Unfortunately, our car needed a recall and major service to be done. Michael Fentress went above and beyond to help our family. More

by erick21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fentress, Sean Weaver
Jul 07, 2025 -

Kearny Mesa Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 05, 2025

Brian was very helpful - fast, efficient, and friendly. Was able to get all repairs done within a day. Rides to and from were provided. More

by amykim0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 05, 2025 -

Kearny Mesa Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 25, 2025

Brian had excellent customer service! Very friendly and helpful! Thank you! David the sales manager was very helpful as usual and took me to get my vehicle repaired. Very friendly and exc More

by swbustamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David from Sales and Brian from service
Jun 25, 2025 -

Kearny Mesa Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Kearny Mesa Acura.

April 02, 2025

I sent one of my friends to purchase a vehicle with Tyus, she was super curious about joining the EV space, so Tyus went ahead & showed her the brand new all-electric ZDX. He went over all the features & pro More

by veenabatachari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyus Hall
Apr 02, 2025 -

Kearny Mesa Acura responded

We appreciate your kind recommendation and support for our team at Kearny Mesa Acura. It's wonderful to hear that the ZDX features were thoroughly showcased, and a satisfying deal was provided. We look forward to assisting more customers in their automotive journey.

December 13, 2023

Please bring back Juan. This dealership sucks now scheduled an appointment and not done till next day no communication no phone calls. Had to uber 3 times no loaner no shutt More

by Pd
Workmanship
Recommend Dealer
No
Employees Worked With
Service
Dec 14, 2023 -

Kearny Mesa Acura responded

Hello, Your feedback is important to us here at Kearny Mesa Acura and I would appreciate the opportunity to speak with you to address the level of communication and customer care you received from our Service Team. Please email me with your preferred contact information. Thank you, Ray Burns General Manager Kearny Mesa Acura Rburns@penskeautomotive.comWe're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 23, 2023

The service department pushed my pregnant wife into getting an unnecessary $150 brake service on a 2-year old, car with $24k miles. Absolute cash-grab scam. I'll never go back. More

by DealerServiceRate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
Mar 24, 2023 -

Kearny Mesa Acura responded

Hello. Your feedback is important to us here at Kearny Mesa Acura and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Ray Burns General Manager Kearny Mesa Acura Rburns@penskeautomotive.com

February 24, 2023

We purchased our 2020 Acura TL at Kearny Mesa Acura and have returned exclusively for service ever since due to the high professionalism and fair treatment by Mike Fentress and the whole service departmen More

by Rick_E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fentress (service)
Feb 25, 2023 -

Kearny Mesa Acura responded

We appreciate your five-star review and feedback. We are glad to learn that you are consistently impressed with the customer care from our whole team. Thank you so much for being one of our loyal and valued guests, and we look forward to your next visit to Kearny Mesa Acura!

June 09, 2022

Love my Acura RDX! Wasn’t sure what SUV I wanted. Staff are amazingly helpful. It was such a pleasant change from when I was car shopping before. No high pressure sales More

by Emma Allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy, Lisa, and Ruben
Jun 11, 2022 -

Kearny Mesa Acura responded

Hello Emma! Congratulations on your new Acura RDX! We appreciate you taking the time to share your review with Kearny Mesa Acura. Our Sales Team will always be here to provide you with helpful and knowledgeable service. We look forward to your next visit.

Jun 13, 2022 -

Kearny Mesa Acura responded

Hello Emma! Congratulations on your new Acura RDX! We appreciate you taking the time to share your review with Kearny Mesa Acura. Our Sales Team will always be here to provide you with helpful and knowledgeable service. We look forward to your next visit.

Jun 14, 2022 -

Kearny Mesa Acura responded

Hello Emma! Congratulations on your new Acura RDX! We appreciate you taking the time to share your review with Kearny Mesa Acura. Our Sales Team will always be here to provide you with helpful and knowledgeable service. We look forward to your next visit.

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