Karp Volvo
Rockville Centre, NY
Filter Reviews by Keyword
By Type
918 Reviews of Karp Volvo
This is my second Volvo that I leased from Mike Kelly and both experiences have been pain free and pleasant. Mike is extremely helpful and knowledgeable. I want to thank Mike for his honesty, integrity and both experiences have been pain free and pleasant. Mike is extremely helpful and knowledgeable. I want to thank Mike for his honesty, integrity and professionalism. I have leased an purchased many cars throughout my life and the 2 experiences I've had with Mike have been the smoothest and easiest experiences I have ever had in my whole vehicle buying/leasing experiences. Thank you Mike! I am looking forward to enjoying my new Volvo! More
We got into a new lease with our same sales rep from last time, Michael Kelly, and he was great as always. The finance team worked with us and got us into the car we wanted. time, Michael Kelly, and he was great as always. The finance team worked with us and got us into the car we wanted. More
Purchased a used Volvo from Mike Kelly who was extremely helpful. He gave me so much information about Volvo and all the safety features. I think I will be a lifetime Volvo driver from now on! helpful. He gave me so much information about Volvo and all the safety features. I think I will be a lifetime Volvo driver from now on! More
worked with Mariann on putting a great deal together with me..no hassles..she was great..after we received new car, she sat with us to make sure we understood vehicle operations..even called us next day to s me..no hassles..she was great..after we received new car, she sat with us to make sure we understood vehicle operations..even called us next day to see how we were doing..when I had some questions a few days later, she took time to get the answers that we needed..been leasing cars for years and she was the best person that I ever worked witk...thank you More
Such a pleasant dealership to deal with. Leasing with them again because we were so pleased the first time. Michael Kelly is an excellent salesperson! So helpful in every way! Leasing with them again because we were so pleased the first time. Michael Kelly is an excellent salesperson! So helpful in every way! More
The moment I met Mariann Murphy I felt as though I had known her for many years. She was friendly, patient, knowledgeable and determined (without a hard sell approach) to get me to drive home in a new Vo known her for many years. She was friendly, patient, knowledgeable and determined (without a hard sell approach) to get me to drive home in a new Volvo... and that's exactly what she did. I had never leased a vehicle before, but she made the process a positive experience. A week later I returned to the dealership at her suggestion so she could give me a full tutorial covering many of the car's options and settings. More
Leasing, my Volvo was made extremely seamless with Mike Kelly. Most of it was actually done over the phone after I had visited the show room only once. He went through every aspect of the features on the d Kelly. Most of it was actually done over the phone after I had visited the show room only once. He went through every aspect of the features on the day that I pick the car up. I’ve only had it a few days, but, I am quite happy. Love my new ride❣️ More
Had an excellent service experience at KARP. Mike Frohnhoefer was just amazing. Everything was smooth, fast and painless. Very impressed! Mike Frohnhoefer was just amazing. Everything was smooth, fast and painless. Very impressed! More
We worked with Mike Kelly for the second time to a lease a new Volvo and we are just as happy as the first time. He is a delight to work with! He goes through everything the car has to offer, gave us all a new Volvo and we are just as happy as the first time. He is a delight to work with! He goes through everything the car has to offer, gave us all our options, and made the process easy. More
My worse experience ever in the 20+ years I have been leasing vehicles has been with Volvo, and Karp Volvo as a dealer. Had many problems with the XC90 and XC60 from computer problems, electrical problem leasing vehicles has been with Volvo, and Karp Volvo as a dealer. Had many problems with the XC90 and XC60 from computer problems, electrical problems, battery problems, issues with tires (tires had a wobbly sound coming from them that they could not resolve. Even on lease return they hammered me over the head with all kinds of charges and would not even have a reasonable discussion about reducing it like every other brand has always done for me in the past. I would highly recommend looking elsewhere for a vehicle since but the car is unreliable and customer service. Volvo was a HUGE disappointment for me, I feel like I was taken advantage of. More