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Karp Kia
Rockville Centre, NY
763 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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763 Reviews of Karp Kia
October 07, 2021
Just want to say Thank you to Mark.Taub. His professionalism and honesty speaks for itself. . Ty Mark . Will definitely do business with you again. professionalism and honesty speaks for itself. . Ty Mark . Will definitely do business with you again. More
by aim261
Employees Worked With
Mark Taub
August 17, 2021
Brought in car for recall to be done. They wanted to charge $850 for maintenance fee. We declined for the time being. Salesman was very persistent and started to push for financing the amount for the ma charge $850 for maintenance fee. We declined for the time being. Salesman was very persistent and started to push for financing the amount for the maintenance fee. We still declined. We received car back at the end of the day with a check engine light on. We returned next business day and they said it will be a $199 dollar fee to check the engine light if not a result of recall. They also said we could apply the $199 dollar fee toward the payment of whatever repair car needed. The car was maintenance meticulously since bought new. There was no engine light on when brought in. This is nothing short of criminal what they do here. Dishonest to say the least and a management set on making money off of you instead of doing the right thing. More
by Doctormaag
Employees Worked With
Lieberman , Service Department
August 03, 2021
Car shopping at Karp Kia was a pleasurable experience. My sales consultant, Jeffrey Roucco, was amazing, professional and very knowledgeable. He was patient and worked with myself and my family to under My sales consultant, Jeffrey Roucco, was amazing, professional and very knowledgeable. He was patient and worked with myself and my family to understand the numbers and come to an amazing deal for my daughter's first car. Thank you Jeff, for your time and professionalism. You made the car buying process a friendly and easy experience for us. Much appreciated!!! More
by PRECISE
Employees Worked With
Jeffrey Roucco
July 26, 2021
Every time my daughter brings in her car , they scam her into getting something fixed on a brand new car. Would never buy another Kia at this dealership or any other dealership. I’m a huge Toyota fan I will into getting something fixed on a brand new car. Would never buy another Kia at this dealership or any other dealership. I’m a huge Toyota fan I will stick with them. They have the best and most honest service departments. More
by JJ
Employees Worked With
Service Department
June 06, 2021
Little Mike ( Rosenberg ), Bruce and Big Mike were all awesome. I appreciate ever last one of those Men.. Karp Kia is Awesome and the Staff is great.. awesome. I appreciate ever last one of those Men.. Karp Kia is Awesome and the Staff is great.. More
by Spencer 2021 Sorento Xline
Employees Worked With
Bruce, Michael Rosenberg
May 26, 2021
Aweful in every respect. Their sales department is terrible and played very unscrupulous games with the sales of their Telluride (ordered the wrong car and lied to me when it arrived incorrect, and bl terrible and played very unscrupulous games with the sales of their Telluride (ordered the wrong car and lied to me when it arrived incorrect, and blamed Kia Corporate). Now that I'm trying to get my new car serviced, I'm quickly discovering that their service side is just as bad. Can't get a human on the phone and nobody has returned my voice mails....and this is for an oil change. Can't wait to see how they behave should I ever have an actual warranty claim. Buy your Kia elsewhere. These guys suck. More
by scarder
Employees Worked With
Service Department, Mark Taub, Amanda Retaleato
May 04, 2021
PublicThe absolute worst customer service you could ever Public The absolute worst customer service you could ever imagine from an auto dealer/service center. You would expect them to go out of their way to Public The absolute worst customer service you could ever imagine from an auto dealer/service center. You would expect them to go out of their way to please a customer, but the exact opposite. Made an appointment for service, brought the car in on a Monday morning, and had to pick it up on Friday without them even looking at the car. Please do yourself a favor, shop elsewhere if you'd like service More
by larry
Employees Worked With
Service Department
April 19, 2021
Horrible management Assistant managerDoesn’t know what Horrible management Assistant manager Doesn’t know what hes doing said I wasn’t original owner that extended warranty was expired. My problem w Horrible management Assistant manager Doesn’t know what hes doing said I wasn’t original owner that extended warranty was expired. My problem wasn’t under warranty More
by Joe
Employees Worked With
Service Department
March 29, 2021
Karp Kia was awesome. I recently purchased a Kia K5 GT line from Tom and he was great. Extremely professional, very knowledgeable, and one of the most important things for me was that I didn't feel pressu line from Tom and he was great. Extremely professional, very knowledgeable, and one of the most important things for me was that I didn't feel pressured into purchasing. Tom made my experience very easy and stress-free. I have been leasing for about 10 years now and this has been my most pleasurable experience. By the way. The car is amazing. More
by NIKIC928
Employees Worked With
Thomas Cali
