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Karen Radley Acura

Woodbridge, VA

4.9
586 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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586 Reviews of Karen Radley Acura

April 12, 2023

Always receive excellent service. The staff is always friendly and helpful. I definitely recommend this dealership. More

by TT
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiza
April 11, 2023

Everyone in Karen Radley Acura was great, the State and Emissions Inspection were completed in a very expedient manner. More

by Smurf
Recommend Dealer
Yes
Employees Worked With
Javier
Apr 11, 2023 -

Smurf responded

Ya'all did great as usual.

April 11, 2023

Very respectful and very helpful! Our service technician was very nice very well mannered! We were in and out. More

by Lisa.majeski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
is Cesar Urquiza.
April 10, 2023

Very good customer service, staffs are also friendly and accommodating. Excellent and efficient services. Bravo More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I actually didn’t remember his name because at the time of doing this survey i didn’t have my receipt handy to see his name. Please find that bout from your end because i promised him doing this survey and giving him some good scores
April 10, 2023

Very transparent with pricing and no haggling. Would definitely come back to them. We joyed the doing business with them. More

by Irehman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Rucker and Will
April 10, 2023

Had a wonderful time and amazing service. The customer service was great and friendly. Thanks Cesar for making the service smooth and simple. More

by Dera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
April 10, 2023

Cesar is always professional and take care of any issues that comes up. I have not dealt with anyone else but cause of Cesar is the reason I continue to bring my vehicle here. More

by Ocuevas203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
April 10, 2023

My experience at Karen Radley Acura was exemplary. Mr Murrell, my service advisor was outstanding and kept me informed while my car was being serviced. Mr Charles Murrell Jr is a real asset to Karen R More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Charles Murrell Jr
April 10, 2023

Knowledgeable service techs. Very friendly. I don’t like being long winded. Too wordy jeez. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
April 10, 2023

There aren’t enough good things I can say about Karen Radley Acura. Every single visit I’m met with great customer service and attentive staff who are highly professional, courteous, and incredibly helpf More

by Carlo V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne Cooper
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