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Karen Radley Acura

Woodbridge, VA

4.9
586 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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586 Reviews of Karen Radley Acura

April 20, 2023

Customer care seems to be priority at Karen Radley Acura. . My service rep. Ian is always attentive and takes care of whatever I need in a timely manner. S.F More

by Riding high
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
April 20, 2023

The staff members are courteous and professional. I never have issues getting a service appointment and my vehicle is always serviced promptly upon arrival. More

by Kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiza
April 18, 2023

In all the years I have been buying cars I have found that your company is the very best to do business with. Caesar did a wonderful job and our salesman Melvin was excellent. I would highly recommend yo More

by t.Feickert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caesar, Melvin
April 18, 2023

This dealership has a courteous sales and service personnel. The service area is clean, they explain what needs to be done, call you if anything changes, and return a clean car to you. They are great More

by Erdia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne
April 17, 2023

Reliable, friendly, great customer service. Made accommodations seamlessly, including loaner vehicle and taking my car in despite me arriving early to my appt. More

by Joanne.Lataillade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
April 17, 2023

Service performed did the trick. Cost a bit high but was done well. Two thumbs up! More

by M.bizzle71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
April 17, 2023

The customer service is too rated from the management, my sales representative Melvin to finance with Matt!!!! I have to take my Acura to closer locations for maintenance since I live an hour from your dea More

by Christy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin
April 17, 2023

I visited few times for services. Service is otherwise good but it seems to me that, parts are not always available which coz a rescheduling of service. More

by Zman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiza
April 17, 2023

provided excellent Professional Service. Highly recommend for buying a Suv:/car and/or servicing. prompt Customer service i More

by srinivas.email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne Cooper
April 12, 2023

I m happy with the service cesar was very profecional. Thi only thing is that I had an appointment and still had to wait for two hours More

by Fredy Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiza
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