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Karen Radley Acura

Woodbridge, VA

4.9
586 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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586 Reviews of Karen Radley Acura

August 01, 2023

Karen Radley Acura has been outstanding from sale through service. Great team and Charles always makes sure I am taken care of when I come in for maintenance. More

by mrkneeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Murrell
August 01, 2023

Service was completed in a timely manner. Cesar my service rep was transparent with the whole service. More

by Brendan J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
August 01, 2023

I've been a long-time Karen Radley service customer, the most important reason my 2014 RDX is running like new at 211,000 miles. I was very pleased with my recent visit, especially with my service advisor, More

by weaponaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
August 01, 2023

From reception to sales to service to management the entire staff is friendly, knowledgeable, helpful, and always accommodating. Great place to do business. More

by ptlyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names, but service advisor was terrific!
August 01, 2023

Always smooth, and nice to know everyone there. Warmly welcomed, though I always usually end up buying a car😅 Family type vibe. ❤️ More

by BrandenLWoodbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne
August 01, 2023

Excellent and prompt service every time! Always impressed and can count on my vehicle being taken care of. More

by slove0930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiz
August 01, 2023

Excellent service, work was done in a timely manner, the staff is knowledgeable and friendly More

by obrown2002
Recommend Dealer
Yes
Employees Worked With
Caesar
August 01, 2023

Service continues to get better. I appreciate the changes they have implemented to communicate more with the customer. They are not at a 5 just yet but much better! More

by ccgilliam77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
August 01, 2023

Ian is an excellent service advisor, I only go to him whenever I need to service my car. More

by Asfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Holson
August 01, 2023

Extremely happy with salesman and service department. They always fit me in with any and all emergencies. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryanne Cooper
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