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Karen Radley Acura

Woodbridge, VA

4.9
586 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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586 Reviews of Karen Radley Acura

August 04, 2023

Another great experience with the service department, mainly Ian. Almost tried working with another service department rep but I wasn’t really vibing with her energy. Yet, Ian showed up early ( I arrived More

by Tee619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Holson
August 03, 2023

From the moment I walked In Will and Melvin greeted me an welcomed me with open arms. I walked in just browsing on July 4th. Wil was very knowledgeable on the vehicle that I showed interested, an allowed More

by C Greene
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melvin & Wil
August 03, 2023

The service was excellent and they did a great every time I come in. They rock!! More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
August 03, 2023

The Woodbridge Dealership has provided outstanding customer service during each of my visits. The Staff is always very friendly in particular, Mr. Ceasar Urquiza. He is the best when it comes to answe More

by cdawson41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceasar Urquiza
August 03, 2023

Always delivering the best service and customer service experience. Always communicating at the highest level. More

by cdswensonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
August 03, 2023

My rep was friendly and accommodating! this is a very big deal to me because More

by Cecilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
August 03, 2023

I have used Karen Radley for the past twenty years. I would not go anywhere else for sales or for service. They are always accommodating regardless of which service person I work with. More

by sillygrl8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
August 02, 2023

The staff is always professional and courteous! They value my time and work hard to get me out as quick as possible. More

by patmccnnll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember specific names.
August 02, 2023

Karen Radley Acura appears to have an excellent service department with professional and courteous staff. More

by jkousaie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Costello, Cesar Urquiza
August 02, 2023

Very thorough and diligent review and maintenance. Informative staff, techs and supervisors. Appreciate their comments. More

by chipndiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne Cooper and Patrick Costello
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