Kansas City Hyundai

I am a 62 year old widow. i am buying my first car by my self. pretty scary stuff becca made it pretty simple for me. she took me by the hand and lead me step by step.there was no high pressure at all. she self. pretty scary stuff becca made it pretty simple for me. she took me by the hand and lead me step by step.there was no high pressure at all. she told me what i needed to know and then gave me the time to absorb it. they all seemed very helpful. so far so good More

It was a friendly and non-pressure situation. The type of cars I was interested were in a easily available area and there was no hassle about a test drive. I feel the salesman and finance person worked to he cars I was interested were in a easily available area and there was no hassle about a test drive. I feel the salesman and finance person worked to help me. I am not at all impressed with this type of dealer and salesperson review setup and probable would not fill another one in the future. More

Rebecca was wonderful, although I had top credit ratings I was upside down in my other car because of using it as a delivery vehicle for 4 years. So it wasn't an easy sell but Rebecca worked with me, and sh I was upside down in my other car because of using it as a delivery vehicle for 4 years. So it wasn't an easy sell but Rebecca worked with me, and she didn't give up even when I was ready to. She is a great lady, very honest and helpful. I felt like she was a friend almost from the minute I met her, I would go back to Rebecca again, although I hope it will be a long time before I have to buy another car. I would however send a friend to her for a car, I am very happy with my car and thank Rebecca for all her help. More

Dion, Is professional, works as the clients advocate. He is extremely patient and willing to seek out information if he did not already know. He followed up on all requests and provided additional resour He is extremely patient and willing to seek out information if he did not already know. He followed up on all requests and provided additional resources to help clarify questions. I will highly recommend Dion and Shawnee Mission Hyundai to friends and family. More

I will be the first to tell you that I hate shopping for cars and dealing with car salesmen but Mark made the experience for me just fine and helped me out to make sure I got taken care of. I appreciate ev cars and dealing with car salesmen but Mark made the experience for me just fine and helped me out to make sure I got taken care of. I appreciate everything he did. Would definitely recommend him and the dealership....all were very helpful! More

I had a great experience at the Shawnee Mission Hyundai dealer! Throughout the car sales experience I had great customer service, friendliness from all the employees, and I absolutely love my car! I was dealer! Throughout the car sales experience I had great customer service, friendliness from all the employees, and I absolutely love my car! I was able to trade in my car and purchase a new vehicle. In the past I have always driven a SUV, now I'm driving a Hyundai Sonata 2010 and I can say that I love my car!! More

Mark Anthony was very helpful to me when buying a car from two states away. He kept me always in the loop and answered my questions thoroughly. This vehicle was not in the state I live in and I was ver from two states away. He kept me always in the loop and answered my questions thoroughly. This vehicle was not in the state I live in and I was very happy to have found it at such a good deal. I am extremely happy with my service and vehicle. More

We were exceptionally well pleased by the service we received from the caplable, knowledgable and friendly service we received. We went to the dealership to have some warranty work done, but were somew received from the caplable, knowledgable and friendly service we received. We went to the dealership to have some warranty work done, but were somewhat inclined toward trading because, while we liked the car we felt that it was having too many problems. We contacted Justin, who talked with us at some length about Hyundais in general and the Santa Fe model in particular. He introduced us to his sales Mgr.,Michael Ball, who told us of a Santa Fe company car coming in the next day which would meet our needs very well and which also could probably meet our budget considerations as well. We returned the next day and worked with Bob Wright, who worked out a deal which we could agree with. The agreement was prepared and presented by Michael Evan Downs. Ex planations were concise but thorough and the entire transaction was pleasant and satisfying. More

Being in my mid-sixties, I've bought many cars both new Being in my mid-sixties, I've bought many cars both new and used. And after my myrid of experiences with car sales-persons, I've always belived in Being in my mid-sixties, I've bought many cars both new and used. And after my myrid of experiences with car sales-persons, I've always belived in the axiom... happiness is selling a house full of termites to a car sales-person. John Munro was a refreshing exception to past experiences. From the very first encounter, when my wife & I were in the initial stage of examining many car types & styles, John was not only very informative about the many advantages of a Hyundai but showed general interest in us, our driving habits and why the Hyundai products would be a good fit to our requirements. He impressed us as not just a good ambassador for Hyundai but someone who showed interest, sensitivity and automotive knowledge about our personel needs/desires. We left that day, not particularly sold on the Hyundai just yet as we had other vehicles to see & test, but of the conclusion that if Hyundai ended up our car of choice we would return to Shawnee Mission Hyundai and buy it from John. And, of course that is exactly what occured. John was low-pressure, all-knowledge and wrapped in a level of professionalism and customer courtesy that we did not experience at other dealerships. From our initial encounter to many weeks after our purchase, John stayed in touch, walked us through issues and proceedures, explained our Santa Fe's features & options, set-up those programmable features we were unable to do, and in general made our entire Hundai/purchase experience one of great satisfaction. John has laid the old axiom to 'rest'. And it will be hard for me, during my next car purchase, regardless of manufacturer, to not look John up to see what he as to offer. Richard L. Calkins More

I walked into the dealership expecting to treated indifferently because 1) I was a woman 2) I was recently divorced which made my credit be crazy 3) I had no money to put down. One of the new car sa indifferently because 1) I was a woman 2) I was recently divorced which made my credit be crazy 3) I had no money to put down. One of the new car salesmen greeted me,took me into an office to talk and looked up my information on the computer (I'd applied online). He politely told me that he needed to make a call and would be back. The next face that I saw was that of Rebecca. She was smiling big and was extremely friendly. We discusssed my situation and she never blinked or wavered. She made me feel relaxed and accepted...not looked down upon. From the beginning, she assured me that I would be walking away with a good, new vehicle. I told her that I didn't want my payment over a certain amount and that I wanted my sales tax included in the payment. She talked to me some more and then asked me what my favorite color was. We completed some paperwork and then she invited me outside to look at a selection of cars for me to choose from. I was in tears because I didn't think that I'd be able to get a car on my own. She made me feel so good about my choice. She showed me the service department. Walked me through making my 1st service appointment then we went for a ride in the car that I chose. I cried again when I was signing papers because at 46 years old, I was buying my 1st car completely on my own. Rebecca shed a tear with me. I will definitely come back to that dealership when I need another car and hopefully Rebecca will still be working there. More