Kansas City Hyundai

Carolina went out of her way to work with us so that we could get a car. We have just gone through a bankruptcy & she followed up on making sure that was done so that we could get through the process. Whe could get a car. We have just gone through a bankruptcy & she followed up on making sure that was done so that we could get through the process. When the car we were going to trade in wouldn't work because of the amount owed, she & the finance man went to great lengths to come up with a way for us to get the car. They were very helpful in determining what we could afford & making the deal fit that amount. More

Bob and everyone was great, very professional, courteous and helpful. No pressures, just listened to what I wanted, found it and worked with me for a deal everyone was happy with. I was preapproved over t and helpful. No pressures, just listened to what I wanted, found it and worked with me for a deal everyone was happy with. I was preapproved over the phone Had a rental car and was offered for SM Hyundai to return it for me. Great deal on extended warranty that includes roadside service. Got in and out with my new car in less than an hour amd a half. Thanks Bob, I love my new ( slightly used) Elantra! More

We bought 2 new vehicles from SMH two years ago and had a very positive experience, so when we lost one to an accident, we knew we wanted to replace it at SMH too. This time we decided to go with pre-owned. very positive experience, so when we lost one to an accident, we knew we wanted to replace it at SMH too. This time we decided to go with pre-owned. I worked with Carolina over the internet first and she answered all my questions and worked out the pre-authorization so all we had to do was come in, pick out a Sonata, and sign the forms. We love the car! Carolina was fantastic at achieving the right level of helpfulness without being pushy. She was so nice and made it extremely easy! Mike in finance actually got our payment LOWER (when does that happen?) than we expected and provided many valuable tips and suggestions. He was terrific! Overall, this was pretty much an ideal transaction and it didn't even feel like we were buying a car...which says a lot! We already tell people to shop here and we'll continue to do so. Great people, great car, great experience!!!! More

Great experience. From the time that I walked into the dealership to the time that I left with my new Veracruze I was impressed with Shawnee Mission Hyundai. The staff was attentive but not pushy and the dealership to the time that I left with my new Veracruze I was impressed with Shawnee Mission Hyundai. The staff was attentive but not pushy and they had the exact vehicle that I was looking for. My transaction was fast and easy and everyone treated me with the utmost care and respect. I would definately refer all of my friends to them. More

Tracy really listened to my needs and helped me find the perfect car. She works for you which is quite refreshing. Thanks so much to Tracy and all the folks at Shawnee Mission Hyundai. I will definitely rec perfect car. She works for you which is quite refreshing. Thanks so much to Tracy and all the folks at Shawnee Mission Hyundai. I will definitely recommend you to everyone and I will return to you for all my future purchases. More

I had an 08 Scion Xb for over a year. During that time I realized how much I preferred the design of the 06 model and had slowly been looking into a trade that would make sense to me personally and financia realized how much I preferred the design of the 06 model and had slowly been looking into a trade that would make sense to me personally and financially. By complete luck one random night while searching the web I stumbled upon an 06 Scion Xb with 20K miles over at Shawnee Mission Hyundai. I'm not a phone person so I e-mailed the dealership about the car and immediately heard back from Tracy Bean who was great about having conversation by e-mail until I was comfortable enough to drive over to see the car in person a few days later. When I arrived Tracy was out of the office as she had become sick that day so I was handed over to Rebecca Frederico. She was a Godsend! You talk about the best sales person I have ever come accross. Not only as a sales person but she was an amazing person in general. This was the first time I'd be buying a car without any family at my side giving me financial advice or helping me get the best loan I could get, and Rebecca understood my worries and concerns immediately going into "mother" mode. She was so caring and explained everything to me in great detail on how the process would work. Even when I was hesitant to pull the trigger on the trade because I wanted to talk it over with my parents, she never pressured me to a point that I felt uncomfortable. In fact she let me take the 06 Scion Xb home that night for an extended test drive. As part of the "straight across" trade she was able to include a brand new cruise control installed in the 06 along with touch up body work to my specifications. What was supposed to take almost a week to accomplish, Rebecca was able to make happen in 48 hours for me! In the end she helped me get a great financing plan making my monthly payments over $100 less than I had been paying and helped me get the car that was a perfect fit for me. Even after the deal was done, Rebecca has been in touch with me giving advice on certain add-ons I'm looking to have done in the future as well as keeping me up to date on the pay off of the 08 Scion Xb process. There simply is not enough room in this review to type out how awesome my experience was with Rebecca and Shawnee Mission Hyundai. My girlfriend is now looking to purchase her new car from Rebecca before we move to California next year! I would recommend Rebecca and this dealership to anyone looking for a super comfortable non-pressure style car buying experience. They are willing to help you make a smart decision and truly are looking out for their customers rather than just making a quick sale for themselves. I have bought 3 cars in Kansas now and I can say that quality is certainly rare now days. I only got to know Rebecca for about a full work week but I feel like she is family in a round about way. I know that I will be able to contact her in the future with any questions or needs and she will be right there willing to help. Overall there are not enough stars in this review to really show how great this experience was. Do yourself a favor and do all of your future car buying from Rebecca at Shawnee Mission Hyundai. - Brad More

Rebecca was very knowledgeable, professional, friendly and overall did a wonderful job of getting us the prefect car.I would highly recommend her and will buy additional cars from her in the future.I have and overall did a wonderful job of getting us the prefect car.I would highly recommend her and will buy additional cars from her in the future.I have always had a difficult time in dealing with other dealers, this was such a pleasant surprise. No pressure and good pricing......Thank-You Kindest Regards, Bob & Jeannette Elliott More

These guys are really amazing. Never in my adult life (which numbers OVER 40 years!) have I had customer service like this. bought a lemon of a Hyundai from someone else that wouldn't take gas! These g (which numbers OVER 40 years!) have I had customer service like this. bought a lemon of a Hyundai from someone else that wouldn't take gas! These guys figured it out, fixed it and stayed with it every step of the way. I had taken it back to where I bought it, my regular mechanic and no one could fix it. Most of them couldn't even figure out why it kept shutting off after taking about $2 worth of gas. They are kind, courteous and really go the extra mile in a day when customer service has fallen by the wayside. I highly recommend these people and I'll be back when necessary with this car as well as my other one. More

Rebecca was easy to work with and straight forward. I feel like I got a fair price and a quality used vehicle. They did a great job addressing my concerns and making sure I was taken care of. I would r feel like I got a fair price and a quality used vehicle. They did a great job addressing my concerns and making sure I was taken care of. I would recommend this dealership and agent to others. More

Anyone who has gone through the car buying experience knows it's both exciting and fustrating. Not this time, Rebecca made my experience fun!!! Who can say that about the car buying experience? I can now knows it's both exciting and fustrating. Not this time, Rebecca made my experience fun!!! Who can say that about the car buying experience? I can now. I had not made up my mind on which auto I was going to purchase,Rebecca not only kept showing me cars, she gave me every option I didn't think of. She was caring, and very knowledgeable. I would reccomend her to anyone I know who is looking to purchase a new car. And when I finally made up my mind, she was so happy for me, I can't give enough praise. The loan closing experence went the same way, very quick, through, and knowledgeable. More