Kansas City Hyundai

Felix was awesome to work with! So friendly, no pressure, just gave us the information we needed, found us the color car we wanted, and walked us through the process in an efficient manner. His professionali just gave us the information we needed, found us the color car we wanted, and walked us through the process in an efficient manner. His professionalism was top notch! He also helped answer all of our questions quickly and to our satisfaction. We had a special situation, a pending car sale, and could not move forward until the sale was finalized. Felix still found the color we wanted, and even held it for us for a week. We were very very happy with the service provided by Felix. More

Tracy was great to work with and eager to make sure I was happy. She had my car detailed for me and, though they didn't do as good a job as I'd hoped, that's not Tracy's fault and I didn't notice mistakes u happy. She had my car detailed for me and, though they didn't do as good a job as I'd hoped, that's not Tracy's fault and I didn't notice mistakes until later. Overall, a great experience and I've already referred someone to Tracy. More

From the time I walked in the door the atmosphere was very different than other dealerships. Everybody new my name and was eager to help. They all they could to meet my wants and financial goals. A ve very different than other dealerships. Everybody new my name and was eager to help. They all they could to meet my wants and financial goals. A very positive and professional group of people. Thank you all so very much. Robert Nelson More

Our sales rep was very helpful, even though I changed my mind from a used car to a new Accent - he was able to answer my questions and gave me a very good deal on the car. The Sales Manager Michael was als mind from a used car to a new Accent - he was able to answer my questions and gave me a very good deal on the car. The Sales Manager Michael was also very friendly and helpful, as was the finance manager. A very pleasant experience and I found the car I wanted at a good price. More

Very friendly, and down to earth sales-person. I normally hate cars sales-men, because they are pushy, and think women are ignorant, but i would definately go back. I found my camry online, with a special i hate cars sales-men, because they are pushy, and think women are ignorant, but i would definately go back. I found my camry online, with a special internet price. I saved almost $4000.00. I love my camry! More

I would highly recommend Carolina to be your sales person, she was very attentive and was not pushy! she made me feel comfortable. I love my new car and she even called me today to make sure i got my person, she was very attentive and was not pushy! she made me feel comfortable. I love my new car and she even called me today to make sure i got my Bluetooth set up! if you are thinking of going to another Hyundai dealership I strongly encourage you to go to Shawnee Mission Hyundai7050 W Frontage Rd Merriam, KS 66203! GPS the address!!! I was not hassled to buy anything I didn’t want and the finance manager was awesome, he was very very easy to deal with! my car had been totaled in an accident and I wasn’t really in any mood to go and deal with a car dealership but I had no problems, I had a fast and friendly experience!!! More

When I originally went in to Shawnee Mission Hyundai I had no intent to buy that day...I had just had a baby a few weeks prior and just needed to take a quick look at a car or two and maybe a test drive. had no intent to buy that day...I had just had a baby a few weeks prior and just needed to take a quick look at a car or two and maybe a test drive. I even told Felix that if he had the opportunity to work with someone else and make a sale to do so. Felix took his time with me, was understanding of my situation and decision not to buy at that time. He checked back in with me at the end of the month to see how I was feeling about buying. We talked and he and the sales manager made me an offer I couldn't refuse. My actual time to finalize paperwork was smooth and even when we added a last minute prep to the car before possession (that made it impossible to pick up the car when I had to leave to get home for the baby) Felix took the time to get me a loaner and then drive my car to me when it was ready that afternoon. Great guy, great staff and a GREAT experience! More

Clean and spotless dealership. Bob Wright is very down to earth and made the car buying experience very easy. Actually, the unspoken beauty of the 2011 Sonata made Bob's sales job even easier as well! to earth and made the car buying experience very easy. Actually, the unspoken beauty of the 2011 Sonata made Bob's sales job even easier as well! We we're given all the information we needed to make an informed decision about the vehicle we bought and have been very pleased with the Sonata. Thank you Bob ! David and Aimee Chezem More

Pricing from the Internet automatically discounted an amount from the MSRP as a starting point. Dealer offerings in person did not use this approach. Somewhat deceiving when dealing in person with someon amount from the MSRP as a starting point. Dealer offerings in person did not use this approach. Somewhat deceiving when dealing in person with someone after seeing the Internet offer. Dealer had little knowledge of what Internet offer was. Auto units were listed on the Dealer's website before the cars actually arrived at the dealer, sales people did not know about the web contents until pointed out by customer. Website of the dealer (shawnee mission hyundai, KS) has pop down Instant message boxes which I found VERY annoying when reviewing the website. Dealer did not willing start a trade-in value at a reasonable price AND/OR to discount MSRP when dealing with price. More