Kansas City Hyundai

My salesperson was Tracy Bean...she was very friendly and personable...The one area where she truly stood out, was the "honesty and completing what she said she would do"! Truly she is an asset to the compan personable...The one area where she truly stood out, was the "honesty and completing what she said she would do"! Truly she is an asset to the company that she works for! I would recommend her and her company if one was interested in receiving some good old fashion honesty and a fairly good deal on a used auto. More

Service was fine and they located my car quicker than another dealer. Everything was handled well.I travelled across state to acquire this vehicle because noe local dealer seemed to be able to get one. a another dealer. Everything was handled well.I travelled across state to acquire this vehicle because noe local dealer seemed to be able to get one. all paper work was smooth and efficiently handled, I have only positive reaction. More

Overall a good dealer to work with. My only complaint would be that I had to pry detailed sales and lease cost information (sales price, residual, fees in and fees out) out of the sales staff. That is would be that I had to pry detailed sales and lease cost information (sales price, residual, fees in and fees out) out of the sales staff. That is not a new experience by any means, but I wish the industry would be a little more forthcoming. More

We purchased this vehicle using the A-Plan offered by Hyundai and financed with a pre-approval from our credit union. The sales associate and sales manager were very helpful in securing the car we wanted Hyundai and financed with a pre-approval from our credit union. The sales associate and sales manager were very helpful in securing the car we wanted from another dealer in a timely fashion. The car was ready for us when on the day of our purchase and every one involved made the experience pleasant. More

To begin,I had a great experience with another Hyundai dealership and informed Henry, Michael,and Criss that they had to "blow" me away to gain my business. Well they did just that! It all began with you, dealership and informed Henry, Michael,and Criss that they had to "blow" me away to gain my business. Well they did just that! It all began with you, Henry. Any dealership can "act" friendly and helpful to a potential customer, but I am a very savvy consumer and can see through this veil. What makes this group special is they are professional in a very casual (comfortable)way and they interact with the customer and more important with each other with great respect and care. Michael Downs also made my financial paperwork easy and seamless. I honestly feel like one of the S.M. Hyundai family! I am sought after by many friends to help them with car buying and between the great Hyundai products and the S.M. service, I will be bringing future buyers. BTW, this is my third consecutive Hyundai purchase. Mahalo Criss for allowing me to make the initial offer and working to consumate what I considered a fair transaction. You're a great Captain with an even greater crew! I look forward to working with Brandon Cornwell and expect the same great service! More

I had a wonderful experience and have already told many others about the dealership. I love my vehicle and would do business with you in the future. Thank you for the experience. Please continue what yo others about the dealership. I love my vehicle and would do business with you in the future. Thank you for the experience. Please continue what you are doing in the future. The process was pretty easy compared to vehicles that I have purchased in the past. More

Ms. Frederico is the best example of the professionalism an automobile sales representative should possess at an automotive dealership. Her ability to walkthrough the car purchase environment, giving the ne an automobile sales representative should possess at an automotive dealership. Her ability to walkthrough the car purchase environment, giving the necessary details to make one feel comfortable with the steps involved, is extraordinary. Ms. Frederico has the “whatever-it-takes” attitude during the pre-sale, the purchase process and the post-sale to ensure customer satisfaction. She possesses the great trait of “under promising and over delivering”. One example of this was her post-sale call to me, informing me that they have floor mats for the car and that I could come by to pick them up at my convenience. I don’t believe most sales representatives would have gone out of their way for such a minor item. I would recommend anyone that would be interested in an automobile purchase to find Ms. Frederico for the best experience in an automobile purchase. She is a great asset to Shawnee Mission Hyundai. More

This was the best buying experience I have encountered in the last twenty years. Every aspect of this deal was completed professionally and congenially. No hard sell pressure, no "games" and highly competiti the last twenty years. Every aspect of this deal was completed professionally and congenially. No hard sell pressure, no "games" and highly competitive pricing. I am extremely pleased with the entire process and look forward to dealing at Shawnee Mission again in the future. More

We had a very good experience at Shawnee Mission Hyundai. This is our third new Hyundai in two years but our first purchase at this dealership - we will definitely be back as we had a much better buying exp This is our third new Hyundai in two years but our first purchase at this dealership - we will definitely be back as we had a much better buying experience here. The employees were very helpful but not pushy. Dion was awesome - knowledgeable and professional and definitely went the extra mile coming in on his day off to work our deal which he handled very well. Hats off to Mike, the Finance guy, too - very efficient. More

The dealer was all about finding what I wanted and in my price range. Even though the car I got was a little over, I still appreciate him showing it to me, because it was a newer car and was at a great pric price range. Even though the car I got was a little over, I still appreciate him showing it to me, because it was a newer car and was at a great price. He was friendly and easy to work with and kept up with my through the week in discussing what I wanted and such. I'm happy with my purchase and the dealer who sold it to me! More