Kansas City Hyundai

My husband and I came in at around 7:00 in the evening just to look around at a few used vehicles. Tracy immediately came out to greet us. Very sweet and down-to-earth. Very informative and attentive b just to look around at a few used vehicles. Tracy immediately came out to greet us. Very sweet and down-to-earth. Very informative and attentive but gave us breathing room also. Tracy went out of her way to help us even though that meant she had to stay late after closing time. It was important to her that we find a car that we were interested in and was within our budget. After finding 2 or 3 cars we really liked Tracy, Rebecca and another gentleman began moving cars around just so that we could test drive one Jeep that happened to be parked in the corner. It was already after 8:00pm but all three of them were happy to do it. After test driving 2 cars and deciding on one, Tracy, Rebecca and Sam, in finance, all stayed just to make sure we were taken care of, were happy and went home that night with our new car. They all worked so well as a team. Never before have I ever seen so much team work at a car dealership! And never have I felt so comfortalbe around all of the sales people. No one was ever pushy or rushed us and they were happy to stay for as long as it took to make us happy. I have to say that this was the best experience in buying a car that I have ever had! The people, the price and the customer service was just amazing! I will definately be back to do business with them when I, or my family, is in the market for another car. Thank you!! More

Bob Wright was very pleasant and friendly from the first day I met him. I told him what I wanted and he was determined to find me that car.He found me the color I wanted. He kept in contact with me and sent day I met him. I told him what I wanted and he was determined to find me that car.He found me the color I wanted. He kept in contact with me and sent me a thank you note for coming into the dealership. He was overall just a nice guy. He made me feel comfortable. I went to other dealers and weren't impressed with them. It wasn't a long drawn out process that I have experienced before. Everyone at the dealership was very nice. I am very happy with my car. It's the second one I have owned! I was referred to the dealership by a fellow employee here at work. I have referred others and will continue tell people about your dealership. More

Dion is an excellent sales person. He and all the staff treated us well throughout the sales process and kept us informed on the status of the delivery of our new Elandtra. The sales experience was great w treated us well throughout the sales process and kept us informed on the status of the delivery of our new Elandtra. The sales experience was great with no pressure. Everyone treated us with the utmost respect for our knowledge, our time, and our sensibilities. There were NO high pressure techniques used to convince us their deal was better than others or their cars were better than others. (We experienced these techniques at other dealers and I, for one, was turned off by the preying on emotions technique used there.) Because of the great service and interest in us and in our satisfaction with the purchase of our new car, we chose to finalize the purchase with Dion and Shawnee Mission Hyundai. Great job guys!!! More

We had a great experience working Tracy and Bob. We love our new Tucson and was very impressed that we were not haggled to spend more than we wanted. Tracy helped us find the perfect car in our price range. our new Tucson and was very impressed that we were not haggled to spend more than we wanted. Tracy helped us find the perfect car in our price range. We are impressed with the warranty available and the time the employees took to explain things to us. We will definately go back! More

Scott was very patient while we waited for my wife and he was very helpful and friendly. He was knowledgeable about the cars and I had no issuews or delays with trading in my own vehicle. I enjoyed my smoo was very helpful and friendly. He was knowledgeable about the cars and I had no issuews or delays with trading in my own vehicle. I enjoyed my smooth and no pressure buy. There were several great cars. The only thing that I would change is instead of placing "internet price" online, actually give the price or at least have the prices on the vehicles. I understand you need to make someone like the car before they know but sometimes it is entrapment in the sense that you may fall in love with a car outta your price range. This is no reflection on Scott and I understand it is all car dealerships I just wanted to say something about it. More

Nothing but good things to say about our experiences at Shawnee Mission Hyundai. This is the second Hyundai we've bought from Jon Munro and both experiences have been A+. Despite the busy Saturday, Jon m Shawnee Mission Hyundai. This is the second Hyundai we've bought from Jon Munro and both experiences have been A+. Despite the busy Saturday, Jon met us at the door when we arrived and had the car ready for a test drive. In under three hours we had successfully traded in our older vehicle and had the keys to our new car. The management at Shawnee Mission bent over backwards to get us out the door in time to make an appointment we had later that day. I would recommend Jon and the crew at Shawnee Mission Hyundai to anyone whose looking for an honest, no nonsense car buying experience. More

Tracy and Criss were great. They listened to what I wanted and helped me find it. They were very helpful and very reasonable. When I asked them to stop calling me while I was at work and just email i wanted and helped me find it. They were very helpful and very reasonable. When I asked them to stop calling me while I was at work and just email instead, they did so without any hassle. Thier honesty with me was great. They were truly great when it came to buying the car. When I went in to sign the papers everything was in order and really simple to process through. All questions I had were completely answered and they assured me that if I needed any more help with the car they would be more then happy to help. Simply put it was the easiest and most convient car purchase I have ever had. More

Tracy was very helpful. Although we weren't totally satisfied with the price, we were very happy with Tracy and her customer service. She was very understanding, helpful,and allowed us to take all the satisfied with the price, we were very happy with Tracy and her customer service. She was very understanding, helpful,and allowed us to take all the time we needed to make our decision. What a nice change from the usual high pressure sales tactics we had dealt with before that day! Thanks, Tracy. You deserve a raise! :) More

This has been the best car purchasing experience for my husband and myself ever!! Scott and Michael took care of us, and went the extra mile to go WAY ABOVE AND BEYOND what one generally expects out of a c husband and myself ever!! Scott and Michael took care of us, and went the extra mile to go WAY ABOVE AND BEYOND what one generally expects out of a car dealer sales rep(s). From the moment we arrived at the dealership they took care of us, they made us feel that we weren't just another "customer", but someone special. They gave us a loaner car and would give us calls to keep us updated on the status of our car, as the dealership was out of stock of that model. So to whomever gets this review -- please let everyone know at Hyundai that Scott and Michael are the BEST!! Thanks!! Melody and M. Scott Schroeder More

We were inpressed with the car at the 2011 Auto Show in KC. Went to the closest dealership they were just closing we were rude to Dion and he was professional about the situation. We came back the next day KC. Went to the closest dealership they were just closing we were rude to Dion and he was professional about the situation. We came back the next day he greeted us with a smile and was very helpful. Michael was our finance person. He was considerate and polite. More