Kansas City Hyundai

I understand that I purchased a used car at a lower price, but I still expected a minimum level of due diligence and integrity from the dealership. Unfortunately, that wasn’t the case. The vehicle h price, but I still expected a minimum level of due diligence and integrity from the dealership. Unfortunately, that wasn’t the case. The vehicle had several issues soon after the purchase. While the dealership did assist with fixing the exhaust — which was quite literally falling apart — that was the only real support I received. For other necessary repairs, they claimed to cover the labor, but then significantly upcharged the cost of parts — in some cases by nearly 200%. After checking with multiple shops in Lawrence, I found that I could have had the same repairs done elsewhere for less, even with labor included. Overall, I cannot recommend this dealership. The lack of transparency and inflated pricing, especially on a vehicle that clearly wasn’t properly inspected before being sold, points to a serious lack of integrity. More

Marc, was my salesperson, they were warm and friendly, service was exceptional made sure I got the deal within my budget. Tna the finance manger was also very kind and a matter of fact, she was very frien service was exceptional made sure I got the deal within my budget. Tna the finance manger was also very kind and a matter of fact, she was very friendly and easy to talk to. Overall I would like to thank the Hyundai team for getting the job done. Very wonderful nice and kind people to work with. Sherrie More

Brandon the new guy ! It was great ! Very friendly and helpful ! Courteous very friendly ! We would highly recommend him It was great ! Very friendly and helpful ! Courteous very friendly ! We would highly recommend him More

Staff were extremely friendly and helpful in getting me my new car! Shout out to Marc Jalbert in particular for sticking with me in all the steps! my new car! Shout out to Marc Jalbert in particular for sticking with me in all the steps! More

I worked with Liam who helped me purchase a new Santa Cruz. Very personable. Informative but not pushy. Overall, good experience. Cruz. Very personable. Informative but not pushy. Overall, good experience. More

They make you purchase addons for the car by saying- may be a false practices, like your APR will be increased if we dont take policy addons as this will provide banks more security and peace of mind. It be a false practices, like your APR will be increased if we dont take policy addons as this will provide banks more security and peace of mind. Its a nightmare to cancel the hyundai addon policies as they are the only one can cancel it. Alert - Reed might not honor hyundai 3 day worry free exchange policy. Additional notes - Reed made me to register the car then treated as a tradein (gave full price of the car, Thanks!) which we will end up paying all dealership and documentation fee twice. More

I purchased a new vehicle in 2020 right before lock down. I purchased the maintenance contract for 8 oil changes. I knew at that time that I would not use 8 oil changes prior to the contract expirati down. I purchased the maintenance contract for 8 oil changes. I knew at that time that I would not use 8 oil changes prior to the contract expiration. At the time the finance manager assured me that the contract would not expire due to time. I had the finance manager note that on the contract. After my last oil change I was informed that my contract would not be honored. So I ended up paying $500 for one oil change. I am also going to attach this review Zurich Insurance (issued the contract) and Ally finance. More

Liam, Bella and Omid provided excellent service when purchasing our new car recently. Highly recommend this dealership. purchasing our new car recently. Highly recommend this dealership. More

Joke or what? Shows 1 and 2 star rating for each category but says 4.2 out of 5?????? Even the rating site is a joke. My experience is limited. Was looking for Shows 1 and 2 star rating for each category but says 4.2 out of 5?????? Even the rating site is a joke. My experience is limited. Was looking for car on the main Hyundai site. One car is listed at 23K however when you go to the dealer ship the price junks to 32k. Plus the APR on top of it. Can tell right there to stay away from this place. Had this been the only vehicles I would of thought typo but its not from Reed has done this on a few of them. Also if you hit the get a price quote, instead what you get are video replies and regular email trying to suck you in. You don't get a quote at all. More

Worst service department. Took my car in on Monday for a light on the dashboard and they ended up keeping the car over two weeks. They never call you to communicate the issue Took my car in on Monday for a light on the dashboard and they ended up keeping the car over two weeks. They never call you to communicate the issue or update you to the status of the vehicle or parts. The prior owners to Reed handled the service department much better. Reed has made me hate Hyundai. I want ownership to be aware of what is going on at the dealership service department. More